Case Date:

3/9/2025

Our tap water is coming out of our sink with considerably less pressure than normal, and is an opaque white color. The water clears up in a few minutes and there is no lasting sediment, but it's happening with cold and hot water which is not normal for our house. We've recently had a snow plow get stuck on the fire hydrant outside of our home - not sure if that would be connected at all to this problem as the hydrant doesn't appear damaged. Thanks for looking into it!

Case Date:

4/9/2025

Cold Tap water is brown, ran for few minutes with no change.

Case Date:

5/27/2025

all of building c hasnt had hot water in a week and a half. i have children, we cant clean,cook or anything. they have NO real.answers about when it will be fixed. they said bottom of hot water heater rusted out from leaking water, buy a new one sooner than a week and a half now. legally this is child neglect. i cannot care for my one and 3 year old. cause of no proper water. this building is legally not livable. they should have put us in another unit or a hotel. til this resolved, my neighbor had a newborn and cant bring her home without a proper enviroment aka no water.

Case Date:

6/21/2025

Whole house water pressure is low/weak. Current water bill doesn't show an increase in water usage. Wondering if there is an issue elsewhere impacting pressure?

Case Date:

10/29/2024

I just read the article where you're using a coconut powder treatment in the water. My wife is highly allergic to coconut. What are we supposed to do!? Whose stupid idea was this? Is there a way for us to filter this out? I mean we've ended up in the hospital before because she consumed coconut oil in food that we didn't know was in there. This is serious for us. Please stop this process. Help!

Case Date:

10/29/2024

I just read an article stating that you are putting coconut powder in the water in Bloomington. I am SUPER allergic to coconut and I know others that are as well. I'd love NOT to have allergy attack just drinking water! I strongly think this should be changed! Please don't affect my health and others.

Case Date:

10/30/2024

I visit friends in Bloomington and I'm allergic to coconut! Why would you introduce an allergen to the water. Now I have to pack in all the water I'm going to use during a visit. Terrible decision.

Case Date:

10/30/2024

Is there any chance people with coconut allergies will be affected with the coconut powder added to the water treatment?

Case Date:

10/30/2024

If I am allergic to coconut, will this powder you are adding to the water affect my allergy?

Case Date:

10/30/2024

I’ve a question/concern about the coconut ingredient in the treatment mentioned in this article: https://fox59.com/indiana-news/bloomington-adds-cocunut-powder-to-drinking-water-after-taste-odor-complaints/. My sister is severely allergic to tree nuts, which includes coconut. She will be visiting during the holidays and I’m concerned about her using our water while here. Is there information you can provide about how much is in the water? Should we be safe and use bottled water? Thank you for your time and any information you can provide. Carolyn Blank