Case Date:

2/28/2025

Cold water from tap faucet coming out brown/yellow. Glass on left from tap, glass on right from fridge (filtered).

Case Date:

3/9/2025

Our tap water is coming out of our sink with considerably less pressure than normal, and is an opaque white color. The water clears up in a few minutes and there is no lasting sediment, but it's happening with cold and hot water which is not normal for our house. We've recently had a snow plow get stuck on the fire hydrant outside of our home - not sure if that would be connected at all to this problem as the hydrant doesn't appear damaged. Thanks for looking into it!

Case Date:

4/9/2025

Cold Tap water is brown, ran for few minutes with no change.

Case Date:

7/2/2024

Fallen utility lines on property. (I don't know who's, i've checked). None of my utilities are affected, but lines running across property. It may be phone service, cable service, television?

Case Date:

7/17/2024

We have had multiple utility companies digging in our backyard over the past few years. This is disrupting our lives. We are not sure if they are staying in the utility easement. We would like to be assured that this process is legal and our property rights are not being infringed on.

Case Date:

8/10/2024

Near the north west corner of my property (801 S. Anita St) there is an uncovered opening to fibre optic conduit. I reported this to a non-city contact for the company (project manager Richard __Heart(?) phone number is 517-302-1270)a Few weeks ago but no action has been taken. Same gentleman to whom I reported some lawn damage caused by their horizontal boring machine, much earlier. Also no action.

Case Date:

8/29/2024

ATT has not repaired downed utility lines since the storm several months ago. Who is responsible for making sure that ATT takes care of their lines? (I am not an ATT customer)

Case Date:

9/9/2024

Cable of some kind of down across out back yard and neighbors'. Has been down since the big storm a couple months ago. It is not a power line.

Case Date:

10/4/2024

There is a utility project happening in the Spicewood subdivision. The yard repair after digging up holes is not up to standard. Instead of smoothing the yard out, big clumps of dirt are being left with straw thrown in them. Yards need to be left in the same or better condition than they were before the project began. The dirt should be smooth and tamped down, excavator tracks in the yards need to be repaired. Please make sure the remaining properties are repaired up to standard and left in the same or better condition prior to the project.

Case Date:

10/14/2024

This hole next to the street is about 3’ deep and has been there for at least three months. It needs to be filled