Case Date:

7/27/2025

No water pressure at all!!

Case Date:

7/29/2025

Fire hydrant needs to be painted.

Case Date:

7/31/2025

Evidently mowers hit this shut off well and pulled it up!

Case Date:

7/31/2025

Water meter pit in alley on north side of 514 S Grant St has a broken cap, and looks like vehicle’s tires have been driving into the pit.

Case Date:

8/2/2025

My cold water was brown this morning at 5am. I couldn't find a boil order.

Case Date:

7/21/2025

water has turned light brown in my house.

Case Date:

7/27/2025

I can hear water moving in the wall where the water enters the house from the meter/shutoff in my front yard. If I shut the water off inside the house where it enters, the sound stops. I have checked every place water is available in the house and outdoor spickets and there are no leaks or sound. I doubt it is related, but Saturday evening, July 26, our street lost power for 3 hours. Duke had a few large bucket trucks on our street around 10:45pm.Does the water department come here make sure there isn’t a leak inside the cover in the front yard?

Case Date:

8/22/2025

No water at 212 N Morton st.

Case Date:

8/22/2025

my water bill is running higher than normal and we suspect there is a leak happening somewhere that we cannot find

Case Date:

2/2/2018

Hello, My name is William Castana, I am a billing specialist with Ecova, Inc., I am writing you to inquire about missing invoices for the listed customer numbers 200410-001 and 13138-004If you could please forward any unpaid invoices to me for processing. If you need anything further from me, please let me know. My phone number is 866.322.4547 ext.7233, and I am available from 7-3:30 PST.