Case Date:

1/22/2015

A street light at the intersection of Dunn and Second Streets is burned out.

Case Date:

2/19/2025

West side of DUNN street, also few others on east side of the street just north of this one.

Case Date:

2/8/2017

There is pothole that is about a foot wide. It is located on 18th near Dunn St.

Case Date:

7/9/2024

Hello - We are submitting a complaint against the City of Bloomington Utilities for the following reasons: 1. We were notified in February 2024 of a 40 g/h increase in our flow, while we were out of the state on vacation, via a door tag, not a notice to our email or even a phone call, which are on our account, a door tag. 2. We have called Customer Support three times to get this resolved, as we have not identified a leak inside the house nor outside the house between the reader and the house, which we utilized Aim To Please as our contractor to check everything in the house. 3. The number of times we were told to check our toilets and got brushed off was disrespectful and patronizing, as we utilized Aim to Please to check the toilets via a Dye test and there was no dye leakage after 20 minutes in any toilet. 4. Our March (5), April (4), May (7), and June (4), and July (5) are higher than all the months prior a full year to date. However, it's not a constant leak, they are sporadic. I.e. - while I was putting my kids to bed at 9pm on Friday, June 14th, there was a spike of 400 g/h for under an hour and then it went back down. There was nothing running in terms of faucets or outside spigots. 5. Even with all of our work on our end, and the conversations with CBU Customer Support, the fact that CBU won't consider that we have a malfunctioning reader, is simply astounding. To not even consider the possibility of it, and have a denialist mentality does not, to me, show customer support or attention. We would appreciate a review and investigation of our reader and our usage reports to better understand these spikes. Additionally, we would appreciate a review of our billing because we are now paying quite a bit more for water than we did for the first two years of our ownership of this house. Please contact me for further conversation and happy to meet someone at the property.

Case Date:

7/18/2024

Tree debris from storm

Case Date:

7/18/2024

Tree Limb Removal from the storm from Perry Township. The limbs have been placed curbside along Stansifer Lane. Thank you.

Case Date:

9/15/2024

Very low water pressure throughout home. Toilet tanks not refilling.

Case Date:

2/28/2017

Large pothole on the south end of the cul-de-sac. Currently shallow, but I'm worried it's going to get deep enough to do damage. Not sure whether we're in city limits. If not, please let me know who to contact. Thanks, Robert

Case Date:

3/25/2025

On Bloomington rail trail between W That rd and Rogers St there is a large broken branch that overhangs the trail.

Case Date:

1/28/2025

The streetlight on the southeast corner of 9th & Morton is out making this corner very dark in the evenings. I submitted a request for repair to Duke Energy who came out but found this was not one of their lights. Thank you.