Case Date:

1/14/2025

This property had snow on the sidewalks for a week, as did all properties in the neighborhood under Parker Management. The issue was reported to HAND early on, but by the time they acted on it the snow had turned into glaciers that are nearly impossible to remove, and they did so by issuing a fine to the tenants of the property on the first day of the semester and when no shovels are available in any store, whereas they should be fining the *property owner* as per City Code: "6.07.010 - Snow and ice removal—Duty of abutting property owner." (Note especially the 36"-wide path requirement.) The Lincoln side of the property is still not shoveled. Will HAND issue daily fines to the management until they comply with the City ordinance?

Case Date:

1/14/2025

On North Walnut Street between 10th Street and 17th streets on both sides of the road, there are several properties with sidewalks still covered with ice and snow, in apparent violation of the city's ordinance on sidewalk snow removal (BMC 6.07.010). The icy goat trails that are worn into the snow are a testament to the practical need for these sidewalks as a way to get from Point A to Point B. As the photo illustrates, some people opt to just walk in the road, instead of trying to navigate the icy goat trails. As the photo also shows, some property owners have been able to achieve clear and dry sidewalks. I would therefore request that this stretch of roadway be reviewed by HAND enforcement staff and that the available punishments under the law be applied to these properties.

Case Date:

1/14/2025

Case Date:

1/14/2025

We have a very large past-due balance on our bill that doesn't make sense to me. We have paid the bill on time every single time since we moved in august 2023. In November there was a leak and we got a statement credit to cover that cost which reduced the bill to zero for that month. but Since then, there has been a large past due balance that I don't really understand. Whatever information you can provide me would be great thank you

Case Date:

1/14/2025

There is ice everywhere just put some salt down. I alr got rear ended once and there have been so many accidents bc of the ice. For a city that gets so much snow you would think there would be ice. Give me a bag of road salt and i’ll literally do it myself.

Case Date:

1/14/2025

Sidewalk going down Henderson between Timber Ridge and South High School are still completely covered in snow. This forces kids walking from South to Timber Ridge to cross the road unnecessarily twice in order to get home.

Case Date:

1/14/2025

The two potholes in the northbound lane of High street just south of Queensway are getting bigger every day.

Case Date:

1/14/2025

There has been no attempt to remove snow from the bike lane on 3rd St. between Eagleson and at least Woodlawn. Also in front of Forest Quadrangle where there is some paint marking more separation than just a few inches from the car lane.

Case Date:

1/14/2025

This is an unoccupied Airbnb property and has not cleared any of the snow from last week. The sidewalk is covered in snow and ice.

Case Date:

1/14/2025

Snow Plow issue last week. My street, Cedarwood Drive, gets one pass with the snow plow down the middle of the street. It is a two lane street. This pushes all of the snow in front of my sidewalks, street, driveway and mailbox. This makes it impossible for me to move all of that snow to use my area for parking on my street in front of my house, impossible to access my mailbox by me or the mailman and impossible for me to place my garbage cans in front of my house for pick up. A few years ago, the plows would come both ways and do a better job. These past few years they are doing a very poor job. We did have a lot of snow last week, but since then it has been clear. I can see why they needed to do one quick pass initially, but they should have time to make a second pass and clean up the mess they made. I intentionally did not have any cars parked in front of my house for the reason to keep it clear for the snow removal plows. There is no reason they needed to leave five feet of snow on the street in front of my house.