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City of Bloomington, Indiana

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closed #166146

Water Utility Billing Problems

320 W 8th ST

Case Date:
10/6/2018

We have recently purchased the home at 835 Sheridan Dr. Bloomington. I would like to pay the water bill for this online as we are not fully moved there yet. I can't find my account number anywhere on any of the emails that you have sent me. Please let me know the account number so that I can pay this bill. thanks, Carl & Connie Johnson

closed #166183

Water Utility Billing Problems

401 S Mitchell ST

Case Date:
10/10/2018

Water Meter not working. Bill is 0 usage for 2 months. 1219 E Atwater Ave. Account Number 21642-023.

closed #166227

Water Utility Billing Problems

Case Date:
10/15/2018

I have attempted to pay my water bill online two separate times now and the system will not approve my purchase. I have tried completing the payment on two separate occasions (10/08/18 and 10/15/18) and I have tried with different credit cards. I still haven't been able to complete the payment. My account number is 30500-028

closed #166290

Water Utility Billing Problems

Case Date:
10/23/2018

I got my utility bill for this month that states that I did not pay the utility amount for the previous month. I have a credit card statement saying that I did. I called a couple weeks ago and they said if I emailed in proof of the statement, then the amount would be fixed. I emailed it in and it still has not been fixed. I would really like this resolved before my water bill is due on the 25th of this month. Thank you!

closed #156286

Water Utility Billing Problems

Case Date:
9/29/2016

Billing address change request. Addresses removed.

closed #158243

Water Utility Billing Problems

4167 W Middle CT

Case Date:
2/24/2017

I AM TRYING TO PAY MY WATER BILL, AS IT IS DUE TODAY, AND I CANNOT FIND THE EMAIL WITH MY ACCT# ON IT; I WOULD LIKE TO BE ABLE TO ACCESS MY ACCT# THROUGH YOUR SITE SOMEHOW AND AM NOT ABLE TO DO THAT; HOW DO I PAY MY BILL WITHOUT THAT ACCT#?

closed #158901

Water Utility Billing Problems

Case Date:
4/26/2017

I was a resident in Bloomington in 2014. My final ulitity bill was lost in the mail as I moved elsewhere. Trying to track it down to pay.

closed #159240

Water Utility Billing Problems

Case Date:
5/29/2017

Hello. My name is Seung Jae, Lee and my accout number is 49236-012. I left US on May 11th and I submitted terminating my water service as well. I have a question that I paid rest of my payment when I left my renting house(address : 2789 E.Bressingham Way, Bloomington, IN, 47401) but I found out that there is about $73 in my account. So is this amount of money belongs to me or next person who rent the house that I lived? If you let me know how I can solve this problem, it would be great. Thanks.

closed #159979

Water Utility Billing Problems

Case Date:
7/3/2017

Customer: Gregg Appliances, Inc. Site: 010-Bloomington IN (Relo)(CL 5/25/17) OC Provider: City of Bloomington, IN Account #: 37726-004 This account has not received final billing. Could you email a copy to me and allow time for payment please? Thank you

closed #160147

Water Utility Billing Problems

Case Date:
7/18/2017

Hello. My name is Seung Jae, Lee and I am writing about double charge on my water bill after I left the States. My account number was 49236-012 I lived at 2789 E.Bressingham Way, Bloomington, Indiana, 47401 (MeadowCreek apartment complex) I finished my service on May 11 and I paid rest of my charge which is $73.64(Confirmation #: 184023 Date: 6/14/2017 4:28:10 AM) But, I realized that after I got my final check from my leasing office at MeadowCreek(It says sewer portion of unpaid CBU bill), so, can you check whether $73.64 which paid on Jun14 is processed or not? If processed, could you refund it? Thanks.