Case Date:

6/30/2025

Serious flash flooding in our neighborhood last night. At least 7 residential lots were affected on W Allen (6 north side of the street, 1 south side) directly west of the drainage creek that runs alongside Patterson. This has been an issue for several years, but is happening with increased frequency and severity. I've owned my house since 2012 and experienced 1 instance through 2019. Since then we've had floods covering much of my front yard at least twice a year. Last night was the 3rd instance this year and the worst I've seen. Water level reached my knees while on the sidewalk. Earlier this year, one neighbor's car was totaled due to flooding. Another had water rise up above floor level in their house a couple years ago. Previous attempts to clear brush, debris, and small blockages in the creek have had no impact. Rain garden bump outs were installed on Allen. They seem to have no impact as they run east up Allen whereas the source of flooding is the creek to the west. Utilities staff working on our block in the past have suggested culverts were too small to handle water flow. Reading the 2022 stormwater master plan, I wonder if installing a detention pond nearby might help. Instead of attaching photos, here's a video link taken at the peak of flooding last night: https://www.dropbox.com/scl/fi/q84v292p5nk4e2a6dnqo4/Video-Jun-29-2025-9-46-38-PM.mov?rlkey=aouaax4cfgu6nnr8pvieuterj&st=o88w184x&dl=0

Case Date:

7/14/2025

I came home and the water in all my toilets seems to have like exploded all over the bowl... was there utility work being done today? Is my water safe to drink? Its kind of unnerving to come home to this without explanation.

Case Date:

7/1/2025

Excessive water from drainage creek has engulfed vehicles and properties caused by improper size culvert and drainage path South of address.

Case Date:

7/15/2025

Everyday multiple cars are blocking the wheelchair ramp to the bus stop on both sides of the ramp the bus turns southbound on to North Illinois and cannot see passengers waiting for the bus over the top of SUVs and other vehicles using street parking. Despite a no parking sign, despite calling City parking, the same cars are parked here literally every day. The next nearest bus stop is uphill and on the other Street.

Case Date:

7/11/2025

There was a motorcycle accident on west 3rd and Yancy today at 345 pm. It is very difficulty to make a left onto Yancy from West 3rd heading east as you pass Wynnedale to make a left onto Yancy. There is no place to pull off and its extremely difficulty to see oncoming traffic due to the trees blocking your view to oncoming traffic

Case Date:

7/13/2025

Abandoned white vehicle with no current registration is attracting vandals.

Case Date:

7/7/2025

Greenery growing between paved walk and street is so tall that driver entering Sare Road cannot see oncoming traffic.

Case Date:

7/15/2025

I approached the traffic light on Country Club and Rogers from the East around 9:50 p.m. on July 14. When I got to the gas station driveway the light turned red for me. There were no cars coming from the north and south on Rogers so it seemed that it was a timing change, not motion change. Several other cars arrived on Country Club from both directions and we sat there as the light cycled through the turn arrows and straight lights for Rogers. Having the light there change on a timing cycle does not seem like the proper decision. Want to add I love green arrows and motion sensors and the yellow arrows that were recently implemented around town so I think that's why this struck me.

Case Date:

7/15/2025

Trash on ground, sofa there for over a week

Case Date:

7/15/2025

Caller to HAND reporting that there is trash and other items in the yard and front driveway. Appears that tenants have moved out and left in this condition. Caller is concerned about rodents, raccoons, etc.