Case Date:

1/3/2025

There has been liquid sloshing around a window sill for TWO straight days on the #2 bus. Are you cleaning these buses?

Case Date:

10/1/2024

As required in compliance with the Americans with Disabilities Act, a personal care attendant (PCA) does not pay a fare when accompanying a BT Access customer on a paratransit ride. However, Bloomington Transit reportedly requires that the PCA must pay a fare when accompanying a BT Access customer on a fixed-route bus. This fare policy creates unfortunate accessibility and financial burdens for BT Access customers. Bloomington Transit should revise this policy to go beyond the minimum and allow PCAs to ride for free on fixed route buses. Under Department of Transportation (DOT) Americans with Disabilities Act (ADA) regulations at 49 C.F.R. Section 37.131(c)(3), a personal care attendant (PCA) may not be charged a fare for complementary paratransit service. PCAs may be charged a fare on fixed route. While some transit systems go beyond the minimum requirements of the ADA and allow PCAs to ride for free, there is no requirement that they do so.

Case Date:

9/18/2024

Near Westside neighborhood had yet another fire this eve--third since the weekend. Every time we call the fire department, the don't do anything about it, but this time, they could not ignore it because the woods were on fire with huge smoke plume. (See video posted on Near Westside Facebook page.) Mayor Thompson has asked us to keep reporting and to use this uReport number 192446, but we can't because the issue is listed as "closed." These issues are connected to the unhoused people encampment back between the rail lines just west of Butler park. What is the City going to do help keep us from having to breathe the toxic smoke on a regular basis and also to keep us safe from the fires?

Case Date:

3/10/2025

There is a city street drain at the bottom of my cul-de-sac between my house and my neighbors. I have been told by the city that the drain is not on city property. I am not sure why or how I am to maintain the drain. It is partially underground and does not drain as it should down the hill. How can the city put in a drain that doesn't work and then expect me to correct the issue. Last week I believe they backwashed the drain which let to a HUGE amount of leaves etc that was in the streets to wash down the hill behind my house and AGAIN destroy the steps I built! I have maintained the walking path at Rogers family park on both side of my house but am extremely upset that the city trees that fall and block the drainage along with the street wash (leaves, snow salt etc) destroying both sides of my house and washing away what little yard I have. I have cut brush and pushed logs but I am a 56 year old women and I can't move or clean as the city could if they would just come in and correct the drainpipe and push the dead trees away on the other side of my house. I push mud off of the trail and clean it all the time! I am often asked if I work for the city. I should!! I can't keep up with what the city should be doing with the water drainage in my neighborhood. I am at the bottom and I get EVERYONES leaves, sticks, street salt and mess. Please help me clean it up so I can continue to take care of it.

Case Date:

3/8/2025

Not sure if this is the right department, but wanted to ask a question about priorities related to sidewalks and streets. I live on Goldin Ct on the east side. Last spring and now this spring, the city is ripping up the sidewalks and repaving them. Hard to argue with that need, but I walk them daily. In my estimation, they were not too bad at all. They do get travel, but not nearly as much as the streets. Goldin Drive and Goldin court are horrible and have been for the last two years. Pot holes, cracks, uneven road. I'm just confused as to why the there has been a two year priority on the SIDEWALKS, rather than the streets which are well traveled by cars and trucks. I'm going to attempt to attach some photos of my street to give you an idea of what I'm talking about. How do these funds get allocated and do you know when the STREET may get some attention?

Case Date:

6/20/2016

I'm tired of being solicited by homeless people anytime I walk around downtown. I love this city and I love living downtown but I am hesitant to even walk a few blocks away from my apartment because I'm relentlessly confronted by homeless people. I have no problem with homeless people and I'm willing to pay my part of the taxes to get them steady jobs and homes, but soliciting hard working residents should not be tolerated and the authorities must step in

Case Date:

3/6/2025

west lane of S Eagleson, south of 2nd St, north of 1st: 2 large rectangular potholes that looked like they might have been temporary repairs. Big bumps when unexpected.

Case Date:

3/7/2025

Snowplow went off the road and left deep ruts in the right away for about 20 yards adjacent to the street (just before the stop sign at Reisner and 3rd). Can this be repaired / resodded?

Case Date:

2/26/2025

Sidewalks in Peppergrass neighborhood, particularly in Pepperidge and Laurel ct. north areas need attentions please! Some of the blocks are really crumbled and become like gravel!! Warm regards,

Case Date:

3/11/2025

Pothole on E. 3rd St. just past intersection with bypass, westbound right lane