Case Date:

1/23/2018

Reported to Mike Carter via email 1/11/18. Reporting to uReport as well. FYI. With the new snow, it’s a lot easier to see where the leak is at. I hope you had a nice long weekend… Best, Rick On Jan 11, 2018, at 2:27 PM, Rick Birch Dietz wrote: Mike, here’s the scoop on the leak we discussed. Thanks! I live at 1500 E Maxwell Ln. I’m at the SE corner of Maxwell and Sheridan. There appears to be water pooling on east side of Sheridan near the western entrance to my driveway. I noticed ice here a few times last winter but thought it was just frozen road runoff and it wasn’t super cold last year so ice build-up wasn’t significant. But it’s been well below freezing and there shouldn’t be standing water. I didn’t observe anything like this in the spring, summer or fall. I assume there’s a small water line leak underground, perhaps underneath the road. The road is cracked along the edge so there may be some freeze/thaw going on. It doesn’t seem to be an emergency — the flow seems pretty minimal but it does generate some ice south of the wet area when below freezing. I wanted to report this now that I realize what is going on. I placed a stake with orange flagging tape in the area where it seems like water is coming to the surface. Thanks for looking into this. Thanks, R <IMG_4655.jpeg>

Case Date:

1/23/2018

Weak water pressure at 4600 S Old St Rd 37 Bloomington IN 47401

Case Date:

1/24/2018

We had the water meter turned off due to a line break. Our plumber tells us the meter itself is shatter and will need to be replaced.

Case Date:

2/5/2018

Meters located at 117 S Union, 102 S Bryan and 104 S Bryan are not buried deep enough to prevent freezing. COB staff requested the form to be submitted so repairs can be made. Thank you.

Case Date:

2/7/2018

We are using a lot more water than we should. Would like meter/lines checked for leaks, etc.

Case Date:

2/10/2018

Fire Hydrant at the corner of S. Stratford Dr. and Kensington Place is dripping water from the front of hydrant.

Case Date:

2/12/2018

I have concerns that the water meeting pit cover at 411 S. Henderson St. is going to cave in. It has been sinking into the parking lot the last few years. I think someone may want to look at this.Thanks.

Case Date:

2/15/2018

Water Hydrant LEAK

Case Date:

2/21/2018

Note on the door saying water usage was up from 2 gallons to 20 gallons

Case Date:

3/5/2018

My water utility bill seems to have an extreme issue and this is quite urgent. I was charged $525.70 for the month of February for my water bill which is basically impossible to do and especially with little to no change in our water usage from month-to-month. This is more than a 1,000% increase in charges from last month. I want this to be looked at as soon as possible and closely please!