Case Date:

3/24/2025

I have 2 trash days a week, and last Friday marks the third consecutive time on Friday that our trash was STILL not picked up. Phones are not being answered.

Case Date:

3/25/2025

Phone lines were busy all morning after discovering trash wasn’t picked up yet again, however all neighbors trash were picked up. Went to sanitation in person to notify, spoke to Rhea. She sent Workers. They stopped by while I was showering, dog was barking erratically, apparently from previous knocking. Heard one of the workers yelling something about “fresh tracks” as I was getting dressed, and they pulled off quickly before I could answer. Trash appears to have been removed. Phone lines still busy, hoping to find out more information on why workers were knocking. No note was left. Thanks.

Case Date:

10/14/2024

The street debris and dirt needs to be swept up. The new drainage built helps with houses not experience flooding, but sends a lot of debris down the street too. With the recent storms it is building up making it hard to park there. I am a resident that needs to park there due to lack of off street parking. The black walnut tree in the yard of my house, the green house at 835 W. KIRKWOOD, drops a lot of debris, too.

Case Date:

1/23/2025

Very large, tire-popping, tie rod-wrecking, alignment-ruining pothole located on S. Waldron Street between Kirkwood Ave and 4th Street

Case Date:

4/5/2025

Rain runoff from city street caused my basement to flood (again for the 3rd time) and my neighbors basement to flood again.

Case Date:

6/7/2012

Several trees on east side of Park Ridge East by commercial buildings along sidewalk are overgrown and not only prevent pedestrians from walking on sidewalk but pedestrians trying to cross Park Ridge toward Hagan are unable to see traffic going north on Park Ridge. Trees need to be trimmed.

Case Date:

7/17/2024

Storm damage pickup

Case Date:

7/17/2024

Storm damage pickup

Case Date:

8/18/2024

Huge pothole on South Overhill drive. About six inches deep and 3 feet wide. Please fix asap because only one car can fit on the road. it is a two-way road, but with that pothole only one can pass by

Case Date:

8/20/2025

There was a flood in this house in April of this year. We informed Orion as soon as we discovered that it was flooding. They came and claimed they resolved it by sucking up the water in the basement and dumping it for the sump pump to push it into the city sewer, and they set a dehumidifier that we did not provide. They said this issue was resolved, but there was still obvious water in the dry walls, and they did not address the leak at all. We made the leak abundantly clear. I showed them that I put tape over the leak to try to stop the water from coming in, and they left it there. It is still there to this day. The leak came from the block wall in the basement, and the water streamed throughout the unfinished section as well as into the finished bedroom. The water settled by the drain in the bedroom and the drain in the unfinished section. They saw all of this, and never came back to check for water in the dry wall or baseboards. This is as far as they went with this issue. We received no instructions for how to prevent mold from growing, and there was no concern expressed for this possibility although the pictures show that there was water seeping through the walls. Months later, we have discovered that there is now severe mold growth in the basement. It is on the doors, baseboards, ceilings, and personal items. The most severe portion of the basement affected by the mold is the bedroom. The unfinished section shows obvious signs of a leak in the drop ceiling due to water marks.There is also mold growth on the block wall. The bedroom also has water marks on the ceiling, and the use of a moisture detection device shows that there is moisture in the ceiling likely caused by a leak which was concealed by the drop ceiling. The moisture also reaches up 3 feet in the dry wall in the bedroom. The bathroom was not flooded as severely as the bedroom, so there is less mold growth, but there are still signs of mold in the baseboards where the water ran through to the lowest point which was the drain in the bedroom. By evaluating all of these factors, it is clear that it was not any environment issue that caused mold, rather it was the unresolved leak in the block wall, the leak hidden by the drop ceiling, and the unresolved issues from the flood such as the saturated drywall and baseboards. We would like to have a city code inspector come take a look at this and confirm these statements.