Case Date:

3/29/2024

I have a monthly pass to park my black Mercedes Benz sedan at the 4th Street Garage. On Wednesday March 27, 2024, I drove my car out of the garage and returned it around 1pm ish. My car did not have any scratch on the back bumper. I picked it up this morning Friday March 29, 2024, and I noticed that my car's back bumper was scratched. The person who scratched it was honest and left a note on my front windshield. I tried reaching out to the person today Friday March 29, 2024 and this person has not reached back to me. I have a picture of the note and the damage to my car. I know that the garage has cameras. My car was packed on the 3rd floor closer to the elevators. Are you able to check the cameras to identify the person who damaged the back bumper of my car. I am attaching the note from the person apologizing for the accident plus the damage to my back bumper. I will like my car fixed and I will appreciate any help the 4th Street garage team can offer to get this resolved.

Case Date:

9/11/2022

Regarding the "Hilton" public parking garage. The elevator has been out of service for about 6 weeks. Hoping it will be fixed soon as I use this garage fairly often. Thank you.

Case Date:

10/12/2022

I believe someone tampered with my brake line, creating a complete brake line failure, driving moments after leaving parking lot, Oct 3, Monday between, 230pm and 4pm. I have a large orange H2 Hummer, parked on the 4th st side of parking lot. I'm requesting review of any on site video camera footage.. person parked directly next to me, driver side, took smart pics of me when I returned.

Case Date:

10/19/2022

I parked in the 7th street garage on 18 October, 2022 from 5:50 pm until approximately 9:00 pm. I placed my charge ticket in the machine and it said 1.75 charge for which I inserted my Discover card. It said to hit the receipt button, but according to a gentleman I spoke with at (812) 369-3622, I must have hit the "cancel" button. Thinking I had a paper card to place in the machine to open the gate, I took it to the gate and entered it into the machine. It then said I owed $3.00 and initially it refused my discover card and a VISA card, but eventually took a Mastercard charging me $3.00. I then got the gate to open. So for this parking experience, I paid $4.75 for just over three hours of parking. The gentlemen said to go to dailyr@bloomington.in.gov and they could help me. I would like a refund of my $3.00 please. Thanks, Jim Faris

Case Date:

10/21/2022

CasesLocationsReport a problem closed: Resolved#181860 Unfortunately, the address shown on this resolution is not correct. My address is 3716 East Devonshire Lane, not 3712. I will await your resolution check of $3.00. Thanks, Jim Faris

Case Date:

10/27/2022

I park in the 4th street garage. On 10/26 at 5:15pm i found a box behind my car, the kind of box like an emergency auto kit. 3rd floor, southest corner (i was 2 cars away from the corner). I do not remember seeing it there when i arrived yesterday morning after 8 am.

Case Date:

10/31/2022

The enter light sign is out that’s above the garage.

Case Date:

12/5/2022

The gates to the parking garage have been frequently left up last month and for part of this month. I know they are left up on Sundays, but there have been times where they’re up during the week day. I hate to complain, but I don’t think it is fair to those who pay $100 a month in parking when others can park in here for free.

Case Date:

12/30/2022

Trades garage stairwell has inadequate lighting and strobing/flashing of current lights left. North side of garage. Unsure of south side.

Case Date:

1/31/2023

Over the past three weeks there have been non-electric cars parked in only two electric charging spots in the garage on walnut street. I want to purchase a monthly parking permit to thus garage, but not if I am not able to charge my car there.