Case Date:

6/7/2020

There's a run off in our back yard the pools up with water whenever it rains and it typically takes days for the water to subside. We have deer and ducks that often stop by to take a dip in our back yard :-) This standing water concerns me for mosquitos and others pests. Additionally, the sitting water has started to erode the dirt around the concrete to the point to where I can no longer mow around the area. To the best of my knowledge this is not our property and I wonder if the city maintains these run offs. Is this something that the city can take care of? Thank you for your time.

Case Date:

8/13/2021

This drain is clogged with gravel, and a lot has piled up inside the drain. Thank you!

Case Date:

12/21/2022

The grate cover of a drain in a parking lot here had fallen into the drain. The drain is located inside an HOA called Madison Park. We got the cover out and reinstalled it, but it is bent and needs to be replaced. Would this be a City responsibility or the responsibility of the HOA? Thank you for your help!

Case Date:

3/16/2018

Hello, I live at 3408 E Olcott Blvd. There is a storm drain on the street between 3408 and 3412 that runs under my property and opens into a drainage ditch behind my shed. This pipe is completely clogged with leaves and other debris. Is clearing this pipe something the city can take care of? Thanks! Andy

Case Date:

3/10/2025

Neighbor has blown a huge pile of leaves into the easement, causing water to pile up around utility boxes.

Case Date:

12/29/2023

K bap changed owner October 2 month ago. New sign and corporation name,owner name and kitchen equipment. There was bakery sandwich shop. Now they hook up deep fryer machine and wok. She use a lot of oil for food Did you check grease trap?

Case Date:

1/4/2019

Runoff from country club golf course into my back yard. Crafters Court (The Highlands).

Case Date:

2/27/2019

Live in Prospect Hill and have noticed the storm sewer drains have not been cleaned . Many of them are caked with mud, twigs etc.

Case Date:

11/8/2016

The construction remediation materials protecting a storm sewer drain back near the railroad tracks has been disreguarded and run over by the Duke trucks. This is at a low spot and often floods. The staw baffles and warning posts have been flattened by the work equipment. I pointed it out to crew members and they did not show concern or fix it.

Case Date:

2/14/2025

Have been dealing with water issue on Grant & Kirkwood sidewalk. It appears it’s coming from below ground and would like to meet on-site with someone from city utilities that can help resolve this issue. It’s particularly a problem when temps fall below freezing. Thank you.