Case Date:

9/25/2017

I have several questions regarding the trash bins. Please email who I can ask my questions. Thanks

Case Date:

9/24/2017

When do we start using our new trash and recycling cans?

Case Date:

9/21/2017

811 S Larkspur Ln has had a pile of waste in front of the house for a week now.

Case Date:

9/21/2017

This house has been moved out of and there has been a lot of trash left in the side and back yard as well as a garage door hanging broken. It is diminishing home values in the area.

Case Date:

9/20/2017

Garbage buildup at 1221 Green Tree Lane at the back of the house by the shed. Ive reported this before and they just move the garbage from side of house to back so it couldn't be seen.

Case Date:

9/19/2017

I live in a single-family house--807 W 6th and ordered two small trash cans; came home to find four large. Need these removed and the correct trash cans delivered. Also need a way to double-check that I am not being charged for two large trash pickups per week, so will need a method to check this.

Case Date:

9/19/2017

Trash and recycling containers left out on the curb for over one week in the 500 block of S Highland Ave on the south side of the street.

Case Date:

9/18/2017

Several bags of trash were not emptied from our trash receptacle this morning

Case Date:

9/18/2017

Failure to pick up Trash. I am incredibly disappointed in the city's handling of trash today as we switch to the new system of trash pick up. Nowhere in the handouts given to us about the new system did it say that we can not start using the new bins right away but then today as you drive all over Bloomington all you can see is full cans of trash with a "notice" that the trash was not picked up because it should have been set out in the old way with trash tags and such. This is infuriating. Now we all have to keep our festering, rotting garbage for another week because it was NEVER stated that this couldn't be done immediately. Even your own website simply states: "The new modernized system will formally go into operation beginning on October 2, 2017." This message does not at all clearly say that we have to wait until then to use the new bins. If anything it just makes it seem like it may take that long to get everyone bins and set up properly. Also, and maybe the most maddening part was the fact that when the new recycling bins were used THE RECYCLING WASN'T PICKED UP EITHER. What possible excuse is there for this? We don't even pay for recycling, it's not like the trash where, apparently, if you took it today it was for free. Now we have to wait TWO WEEKS for recycling for literally no reason. Maybe next time you will have learned how to make things clear so that the city isn't literally overflowing with garbage. Your very disappointed resident, Alyssa Ball

Case Date:

9/18/2017

#161127 Assigned to: Dee Wills. 1301 South Stull. UPDATE> Rented tenets simply moved all there rubbish to the back yard. So... they will simply never do the right thing. They will end up moving... and leaving the back yard unusable. Meanwhile ... We have rats in the neighborhood now. and Steve the landlord that lives downstairs is simply incapable. So... as a update... its all been moved to the back yard. thanks!