Case Date:

9/27/2025

I am trying to register for a Parks & Rec community event. The website says that I need to have an account. When I try to register for an account, it will not allow me to do so because the Phone #1 field (which is mandatory) is not working properly. As soon as you move to another field, the phone number disappears. I re-entered it multiple times and it will not stay in the field. I tried 3 different browsers all with the same result. At this time, I am unable to register for an account on the city webtrac.bloomington.in.gov/ site or register and pay for the event that I am trying to attend.

Case Date:

5/4/2026

I am an elderly individual who relies on a cart to access the course. On multiple occasions, I—and others with mobility or disability-related needs—have been turned away when requesting a spectator cart at events held at Cascades Golf Course. Many of us travel significant distances to support our grandsons and granddaughters, only to arrive and be told that no carts are available, with little more than an apology offered. As a public, municipally operated facility, this raises serious concerns about access for individuals who cannot reasonably walk the course. If these issues are not addressed, I will be pursuing a formal complaint based on accessibility concerns and will be consulting with legal counsel regarding next steps. I would strongly encourage this matter to be reviewed and resolved promptly.

Case Date:

12/1/2018

Holiday farmers market and art fair

Case Date:

7/3/2015

The concrete apron, on the rails to trails Bridge, located 1.5 miles from Tapp Head, has an abrupt raised edge (peaks at 1.25") If someone could reduce the impact zone, I think that would be less of a liability for all who traverse. Thank you. We love our trails and thank you for maintaining them. Randy Craw 812-360-3600

Case Date:

7/28/2014

Friday, July 25th 7:30pm. Mr. Smith observed the department's green bus turn around in his neighbors driveway, across the street from Mr. Smith's house. While backing up the bus, the back of the bus pushed over wooden a birdfeeder and hanging yard decoration in Mr. Smith's front yard (1411 W. 17th St. No damage but Mr. Smith had to put both objects back upright. The bus drove away. There is a barricade on 17th St. eastside of Lindberg. Signage said closed to thru traffic. It is also a dead end street with no room to turn around.

Case Date:

6/22/2019

The swim lessons my child just completed at Bryan Park Pool were very poor. First of all, the instructor did not teach them anything. There was no instruction, the kids were just told "do X" but weren't given steps how to do it. The class was supposed to be 45 minutes, but they changed it to 30 minutes--which I believe was due to the inexperience of the instructor, she didn't know what to do with the kids. The rules about make-up classes needs to change, we paid full price for 3 classes instead of 8 due to the weather, which most of the days they still had class despite the fact that it was raining/storming/freezing! Completely disappointed, would not recommend these classes to anyone.

Case Date:

6/6/2024

Mills pool has 19 chairs TOTAL. This feels inequitable compared to Bryan Park. Given the proximity to low income housing, it feels important to give this pool a little more love instead of having starkly different offerings than BP.

Case Date:

7/21/2025

When I attend your pool movie on Saturday your pool staff ask my mom bring 7$ for pool and movie that haven’t said on your park website for your movie at pool

Case Date:

6/23/2025

Hi there - a kind suggestion as we are in summer. There were some patrons today with a service animal. It may be a suggestion to post signage or have the kind workers remind that the concrete is 100°.. not many shade options when all areas are taken.. and poor animals being made to pant and burn their paws. I am not against service animals, but the cruelty or failure to treat animals with care, especially in this weather. I was mere minutes away from calling police today for the animal.

Case Date:

6/2/2023

There is a new sign in the parking lot at the Butler Community Garden on a pile of rotted wood chips that has been aging for a couple of years. The sign warns that the material is infested with invasive jumping worms. If that's the case, shouldn't this be removed and disposed of? If the sign is vandalized or destroyed and the material is used, what is the danger to the community garden plots?