Case Date:

5/19/2025

It appears that the City's 2025 pool waiver eligibility policy has changed. In past years, waiver eligibility has been based solely on qualifying household income. Now, additional criteria has been added to also require a minor living in the household. Please consider returning to the sole criteria based on household income. It would be much more equitable to allow low-income adults to have access to city pools as well, even if they do not have children. Especially at a time with deep cuts to many federal resources for low-income people, local supports are more important than ever.

Case Date:

7/12/2017

I forgot to enroll my son in the summer basketball camp. Is it possible to still register? I tried online, but it would not let me. Thank you!

Case Date:

6/9/2018

Hello, I made a mistake in registering my children for swim lessons. I registered for the classes under my name. (did not notice that I had to add their names to the account and choose them.) When I tried to register my 3 child for the same class as the other it wouldn't let me due to duplicate enrollment. It wasn't until after I submitted what I had that I realized what I did. Is it possible to get this straightened out and add my third child in for lessons? Also, I double clicked the submit button. Would this double charge my account?

Case Date:

6/25/2018

No date listed. https://bloomington.in.gov/recreation/programs/10205

Case Date:

8/6/2018

Hello, I love the new look and feel of your website, but I'm having trouble signing up for a fall Parks and Rec program. I got the brochure in the mail over the weekend, but any documentation for classes is either for summer or for fall 2017. When do you expect for this to be updated with fall 2018 information?

Case Date:

9/8/2018

Are there any basketball leagues for the 14-17 yr old boys?? Kathi

Case Date:

9/24/2018

The web page for Frank Southern Ice Arena (link below) has an outdated link in the green button labeled "Visit Calendar." The link opens last year's calendar; it should open the calendar for the current year. https://bloomington.in.gov/parks/facilities/frank-southern

Case Date:

12/18/2018

Hello, can you please stop sending the printed catalog to my home? 738 E Sherwood Hills Dr Bloomington IN 47401

Case Date:

12/31/2018

I need to update my address on my account.

Case Date:

4/26/2019

The 9 Ash trees in the public right of way along 120 S Kingston Dr. are all infected with the ash borer