Case Date:

12/4/2025

I had called the sanitation dept phone number this morning as our yard waste can wasn't collected this week. After listening the to the message about yard waste on the phone automated machine I realized I wasn't sure if pumpkins were collected or if I was over weight on the re usable can. I called to connect to a representative and I regret I didn't get the gentleman's name at aprox 0755 am on 4 dec. He was extremely helpful and I was looking for a place to leave a compliment for dept employees. I don't want to say the bar is low because it devalues my intent but I really appreciate the person answered the phone promptly, inquired into my problem, and immediately offered a solution all while being polite and professional. I wanted to say thanks and thank the employee for their civil service. I'd prefer this not be part of public record or anonymized if used as such. Permission to publish or share any personally identifiable information not granted.

Case Date:

12/3/2025

I live across from Rosehill and walked into town today. Many of my neighbors had not yet shoveled their walks, making me walk in the street, which is never a great idea. The worse address was 516 W 3rd, but there were many bad sports between my house and downtown (and some bad spots downtown). It’s been more than 24 hours since the snow stopped. Please remind people about the snow removal ordinance, and please do a much better job of enforcing it. Thank you.

Case Date:

12/2/2025

The construction site flood lights are left on all night, pointed into the houses. It is causing it to look like daytime at night time. Is there anything that can be done about it? No one is present working on the site until 6 am, but these lights are blinding.

Case Date:

12/5/2025

The sidewalk in front of the Batman House is an ice rink, five days after the snow fell. Please enforce your snow ordinance. Thank you.