Case Date:

12/2/1996

shut off water after hours call out

Case Date:

8/19/2021

Black Wallet has Id money and credit cards

Case Date:

5/13/2002

Mr. Holdeman owns this property. He states that he called Insight to get a price quote for basic cable. He recieved a quote for $11.95 with free installation. After this service was installed, he received a bill for approximately $40.00 which included extended cable. He is upset that he was quoted one price but was billed another which included a service that he did not want.

Case Date:

3/28/1995

Case Date:

7/12/2024

Homeless passed out

Case Date:

3/28/2000

Thre water heaters in the back yard

Case Date:

5/25/2018

Hi. Why have city workers been putting utility location flags all over my yard?

Case Date:

7/23/1997

Upset with change of address instituted by HAND to standardize addresses in her block for emergency purposes.

Case Date:

5/14/2002

The above address is Mr. Holdeman's daughter residence. Mr. Holdeman called Insight to get a price quote for digital cable. He was quoted $59.95. He received a bill in the amount of approximately $109.00 and was billed for two boxes (@$7.99 each) instead of one. He is upset that he was again quoted one price and billed another. He is also concerned that he was not told that his bill would include sales tax, franchise fees, and other user fees by the customer service representative.

Case Date:

4/1/1998

Mr. Wilbur called to let the Mayor and Transit know that he was on the 2 South route of the transit, and another driver gave the 2 South driver a can of air-freshener, stating "I always need this when I drive this route....how's the smell today?" Mr. Wilbur was offended at this, saying he hoped it wasn't the opinion of the Mayor and the City that the people who road this route were "dirty", etc. He asked that these comments be passed along to the appropriate authority.