Case Date:

8/12/2025

There is a utility pole on the east side of my lot which has all kinds of wires, cables and other things running up and down the pole as well as some extending horizontally (which I assume carry power). There is a line of very tall pine trees next to the fence on the west side of the lot just east of me. A few weeks ago Duke Power trimmed the top portions of those trees, the portions surrounding two large cables which I believe carry power to the subdivision south of me. Duke did not trim the lower portions of the tall trees and now some of those lower branches have collapsed onto horizontal wires extending from the utility pole, wires underneath the two large cables. I think some of these wires are old telephone lines which are now not that far off the ground. I need to get the lower portions of those trees trimmed (the ones hanging over my property) but I'm not comfortable hiring tree trimmers to do the necessary work when there are all kinds of wires interspersed with the tree branches. I got a referral from Duke for a contractor who can figure out what all the lines are for and take down the ones which are inactive such as old telephone wires. However, the Duke contractor said the City needs to look at this first to see what, if anything, the City needs to do before the Duke contractor does any work. City, can you help me here? There is some urgency here as these lower branches keep collapsing and anyone on the ground can reach wires attached to the utility pole.

Case Date:

8/8/2025

Trash in area behind convention center off blind trail

Case Date:

8/18/2025

Yards of thin black wire in the grass in the yard and wandering into the street. SE corner of Eastside Drive and E Second Street.

Case Date:

8/21/2025

Many shoes hanging on power line over alley behind small apartment building at 510 N Lincoln could create power outage in neighborhood.

Case Date:

8/21/2025

Many shoes hanging on what looks like power lines could cause power outage in the neighborhood.

Case Date:

8/21/2025

Numerous shoes hanging on power line could create outage.

Case Date:

8/23/2025

Guard rail at culvert on SE corner od Henderson and Winslow is broken, metal tubing pipes sticking out toward pedestrians and traffic.

Case Date:

8/24/2025

Possible homeless person in and around Sherwood Oaks neighborhood. Second day in a row this cart has been parked here. Neighbor saw a man pushing it away yesterday. But it was back this morning. This is unacceptable when there are the Crawford Apts down the street... Please investigate this. Thank you.

Case Date:

8/25/2025

Encampment forming here. Several individuals, tents, trash etc. Also can you please just make a dedicated category to report issues with the unhoused and encampments. It is allegedly a priority for this administration.

Case Date:

8/22/2025

Owner is advertising a room for rent at this address, however, it seems that the rental permit, rentpro_801, IVR 10335, has expired as of 07-16-2025. Is HAND aware of the owner's attempt to rent out a room at this address without a proper permit?