Case Date:

4/28/2025

Hello, 7 or 8 months ago I asked Xfinity/Comcast to correct a hanging cable of theirs after a storm knock a big tree limb into a telephone pole that took power and other cables out. Everything was repaired by Metronet & the Power Company but Xfinity/Comcast never came. It left a long cable that just hangs on our property is very annoying (and dangerous) when we are working, mowing, playing with grandson, etc. Xfinity/Comcast was contacted (claim #ECM0010285921) to come out and correct it, but they never did. It took a while to talk to a real person and even then it took so much explaining ever & over again through several transfers. You ever try to talk or chat with Xfinity/Comcast when you don't have an account with them? (I do not have an account with them) They ask over & over again for an account number! Very frustrating. After 45 minutes I was able to state my case about the hanging cable, they said they would send someone out but would have to have the "ok" from the City of Bloomington. I don't know what has happen since that day, but nothing has been done about it. I was hoping by emailing you we could get something done about it or help me on how to do so. It is an eyesore to look at, dangerous & annoying. Thanks for any help or advice you may have. Richard & Denise Keist 1224 N State St rick.keist@mymetronet.net

Case Date:

6/5/2006

compost pile on property line, half way back, stench unbearable in heat

Case Date:

10/25/2000

Mr. Mayfield's cable drop was repaird but has not been buried yet. He would like to have his cable drop buried as soon as possible. He also stated that it took many times to reach a human being when he tried to contact Insight.

Case Date:

6/30/1998

HOLE FALLING IN STREET APPROXIMATELY 300' E OF FEE LN ON 17TH ST

Case Date:

10/25/1996

NO WATER

Case Date:

4/24/2025

Noise Complaint. Seems to be a lot of drinking, drugs, and very loud.

Case Date:

2/28/2011

lot is a mess, branch on sidewalk, corner of countryside and quarry

Case Date:

1/12/2024

Homeless living in ravine behind One World commisary

Case Date:

1/17/2024

#186763 you closed this case saying its not your "corporate boundaries" did you pass this along to the appropriate services ( The State of Indiana whom owes the property )to enforce the laws that are on the books?

Case Date:

4/17/1998

Janos Starker called Utilities Dept. and stated that his address was 1241 Winfield Road. The post office shows the address as 1241 S. Windfield Road 47401-6147, and this is what Utilities records now show. A determination should be made as to the correct address.