closed #120973
Other
200 E Matlock RD
- Case Date:
- 10/24/1996
wants mess cleaned up wher cbu worked on water service
wants mess cleaned up wher cbu worked on water service
Resident states that the monthly bill keeps raising. An increase of $1.00 this month was attributed to the franchise fee increase. The resident stated that TCI told them that the City was asking for more money, and that this increase would have to be passed on to the customer. It is really hard for people on fixed incomes when the bill increases every month. Resident states that his bill has raised every month since he subscribed to TCI.
Resident states that the monthly bill keeps raising. An increase of $1.00 this month was attributed to the franchise fee increase. The resident stated that TCI told them that the City was asking for more money, and that this increase would have to be passed on to the customer. It is really hard for people on fixed incomes when the bill increases every month. Resident states that his bill has raised every month since he subscribed to TCI.
LOW WATER PRESSURE
LOW WATER PRESSURE
LOW WATER PRESSURE
RESIDENT STATES THAT THEY ARE STILL RECEIVING BAD SERVICE FROM TCI. THE UPPER CHANNELS ARE NOT CLEAR. HE HAS COMPLAINED TO TCI, WHO STATED THAT THE PROBLEM IS IN HIS HOUSE. RESIDENT HAS RE-WIRED THE HOUSE AND IS STILL HAVING THE SAME PROBLEM. iN REGARDS TO THE CHANGE IN CHANNELS, HE CONTACTED TCI AND WAS TOLD THAT IT WAS A CORPORATE DECISION. RESIDENT WANTS TO KNOW HOW A PUBLIC REGULATED UTILITY CAN MAKE THESE CHANGES ON A CORPORATE LEVEL, WITHOUT CHECKING WITH ITS LOCAL SUBSCRIBERS. RESID
RESIDENT STATES THAT THEY ARE STILL RECEIVING BAD SERVICE FROM TCI. THE UPPER CHANNELS ARE NOT CLEAR. HE HAS COMPLAINED TO TCI, WHO STATED THAT THE PROBLEM IS IN HIS HOUSE. RESIDENT HAS RE-WIRED THE HOUSE AND IS STILL HAVING THE SAME PROBLEM. iN REGARDS TO THE CHANGE IN CHANNELS, HE CONTACTED TCI AND WAS TOLD THAT IT WAS A CORPORATE DECISION. RESIDENT WANTS TO KNOW HOW A PUBLIC REGULATED UTILITY CAN MAKE THESE CHANGES ON A CORPORATE LEVEL, WITHOUT CHECKING WITH ITS LOCAL SUBSCRIBERS. RESID
Mr Sowder phoned wanting to know how TCI can LIE about a survey being conducted concerning the recent channel change. He has two services, one in the city and one in the county. He never received a survey for either service. Mr Sowder feels that TCI should not be allowed to lie and say that they have done a survey,when clearly they have not.
Mr Sowder phoned wanting to know how TCI can LIE about a survey being conducted concerning the recent channel change. He has two services, one in the city and one in the county. He never received a survey for either service. Mr Sowder feels that TCI should not be allowed to lie and say that they have done a survey,when clearly they have not.