Case Date:

1/14/2003

Ms. Foster emailed Denise Henderson on Monday Jan. 13, 2003, Ms. Henderson then forwarded the email to Christina Fulton and Rosha Hardin. Please see attached email and Memo.

Case Date:

6/7/2002

Citizen filed complaint concerning the forced installation of digital services and now is paying 20% more for something she never wanted. Citizen stated she was not told about the rate increase when the digital service was installed.

Case Date:

5/8/2002

Customer is forced to get an analog box to receive cable services; not only is Insight forcing her to rent the box, but Insight has made it very difficult to arrange for the box to be installed. An arrival time for a tech cannot be guaranteed; cust. waited from 8-12 and was then told she had the wrong date. Customer feels Insight is forgetting that she is the customer, and Insight is the service provider.

Case Date:

10/19/2001

appears that sump pump with possible sewage is discharging onto the road just north of the drive way.

Case Date:

6/16/1997

Tenant Complaint about bad plumbing, taking weeks to send someone, toilet doesn't flush part of the time, landlord has been contacted repeatedly; smoke detectors are inoperable, building is poorly lit.

Case Date:

9/14/1998

WANTS SEWER LATERAL LOCATED WHILE SNAKE IS IN

Case Date:

2/26/2025

The alley next to my house and the ally next to my back fence are both over grown with trees and bushes on PUBLIC PROPERTY. Both alleys have power lines running through the trees and bushes. Last summer, Duke Energy said over the phone that they would cut back and clear out the area. After a few months, thy called back and said they would not cut back the area. I would like to have Duke Energy take care of this. Because of the power lines, they are the only ones who CAN clear it. Thank you for any help you can be. Chris Alford.

Case Date:

12/29/2023

People are living year-round in an RV parked on an unimproved surface at 220 S. Maple Street. They have been there for about 18 months. I previously reported them to H.AN.D. and the city's legal department. There are also 3-5 other cars parked in the small property lot at all times. The man is apparently fixing cars for others. Various articles and garbage bags are often strewn about. Their has been many domestic violence and nuisance reports to the police and fire department during this time.

Case Date:

11/2/2020

There are two cars (one navy/black and the other white) that have been parked continuously in the parking lot for about a week or so. The people in the cars have recently started littering the park.

Case Date:

8/22/2025

Some vines in the alley have taken over the power pole, I’m not really sure if this is the city’s issue or Duke’s, but we could use some assistance getting these vines off of those worse in the alleyway between Kirkwood and 6th St