Mr. & Mrs. Heimer would like have the same attention given to visually impaired programing that has been given to hearing impaired. Also, during the most recent storms, the SAP function for audio did not work well. Mrs. Heimer indicated that she will probably attend the next TCC Meeting.
Mrs. Kroener stated that she built a new house and have been trying to get Insight to install a line since Jan. of 2004. Kroener stated that someone from Insight came out to her house in Jan. and said that they woulod be back to install the line and never came back. Kroener stated that every time she calls Insight the line is busy. Kroener is very unhappy with insight's customer service and would like someone from Insight to call her back.
Mr. Murphree moved to an area that has a lot of trees and could no longer use his satelite service so he became an Insight customer. Mr. Murphree has impaired hearing outside the range of being able to discriminate words, no matter how high the volume is set. Mr. Murphree is seeking to have closed captioning for the hearing impaired provided for Insights "On-Demand viewing"
just north of county view apartments, there is a line of trees on the back side of the sidewalk at Rockport Hills that need to be trimmed as his daughter cannot ride her bike down the sidewalk. I told him that I would have someone take a look and notify the property owner that the trees needed to be trimmed. Caller was not happy that it would be the property owners responsiblity as the city probably told the developer that those trees needed to be there. He has contacted the mayors office.
There is a problem with high weeds and trash at 2421 S. Bryan St. Mr. Price emailed the Ombudsman to report that he has went to this address and cleaned it up himself because it was such an eyesore. I told him to contact the HAND Dept. He also stated that homeless people were living in the abandoned trailer and old shed on the property. I ask him to contact the Bloomington Police Dept.
Several rats living in a hole next to the railroad ties at the SE corner of Atwater & Mitchell. Ms Cheek also notified the Monroe County Health Dept.
Mrs. Chase wanted to make the Council aware of the rate increase she received from Insight. Mrs Chase stated that Insight did not supply "any better programs" with the rate increase. Mrs. Chase would like to know "what citizens can do about it."
Mr. Brown contacted the Public Works office on 3/22/04 to express his concern to the Telecommunications Council regarding his cable bill going from $41.45 to 44.75 with out an explanation. Mr. Brown stated that if Insight had competition then an increase would not be issued with out an explanation.
At least 6-10 semi-trucks and other large trucks driving on South Madison Street and turning on Hillside to deliver to area business; possibly "American Fasteners". Ms Selk feels that semi-trucks are not allowed in RS neighborhoods. She would like a follow-up phone call.
STATES RENTAL PROPERTY AT 2603 E 3RD IS VACANT AND TENANTS AT 2605 E 3RD ARE DRIVING ACROSS 2603 LAWN TO GET TO STREET.