- Case Date:
- 8/13/1997
Writer wants to know why the 75-100 years old osage-orange tree that was in Ninth St Park was cut down. This was a beautiful tree, showed no signs of illness, and was one of the largest of its species left in the county. (see e-mail).
- Case Date:
- 8/12/1997
Citizen has complaint regarding orange trash bags - they keep breaking. Says she's getting the runaround - called Commissioners, SWD, City and no one knows who's responsible.
- Case Date:
- 8/12/1997
Kid City commendation. Her daughter and a friend attended 2 sessions of KC Outdoor this summer. It was a wonderful experience. Activities were creative and fun. Really enjoyed the camp-out @ Yellowwood. Especially impressed with the counselors - great role models. Keep up the good work! (see letter)
- Case Date:
- 8/11/1997
Commendation - Kid City Childs. Caller said she is very pleased with program. Counselors are wonderful! Would like to see swim lessons offered next year during camp.
- Case Date:
- 8/5/1997
Sherwood Oaks Park: The creek on the back of park has been dammed up (by kids, cty or parks? not sure?) and there is trash in it and a bad odor.
- Case Date:
- 7/28/1997
Mr. McCafferty called in to comment on four Bloomington Police Officers on bicycles that were near People's Park on E. Kirkwood Avenue. He said the officers were stopping people on skateboards and he said he saw no reason why there should be that many officers in one place. The call was made from a pay phone at approximately 3:15 p.m. on Monday, July 28, 1997
- Case Date:
- 7/7/1997
Citizen says City website is not updated in a timely manner.
- Case Date:
- 6/25/2002
Subscriber says she rec'd no notification of the rate increase; she is disappointed by the dramatic increase in rates over the past three years; she would like to pay for smaller package, with the extra channels she uses, but not pay for 60 or 70 channels she doesn't watch.
- Case Date:
- 6/24/2002
Subscriber is upset with the recent rate increase; she spoke with Insight and asked why a middle package between the $11 basic package and the $38 classic package is not available. Insight rep explained that surveys are done to determine subscriber needs - customer has never rec'd survey in 20 yrs. She would like to see a medium range package - basic plus a few extra channels available. She is also concerned about the amount of junk mai that has recently been included in her monthly bills.
- Case Date:
- 5/16/2002
Customer called Insight to downgrade from Classic to Basic; her bill read "change of service upgrade $13.95"; cust. called Insight to question bill and was told it was to cover the cost of the tech site visit. Cust. feels she is paying more to pay less; she wanted to downgrade for financial reasons, and instead she paid the cost of a full month of service.