Case Date:

7/13/2000

Mr. Gaber would like his cable buried. His cable was accidently cut by his gardner and Insight came out and repair his line. However, his cable has remained unburied for 10 days. He has attempted to call Insight regarding his unburied cable but is always put on hold. He stated the last time he called Insight he was holding for at least 7 minutes before hanging up. He also stated that he didn't appreciate listening to one commercial after another holding for a customer service rep.

Case Date:

8/14/2000

Insight doesn't answer phones. Written communication is not answered. When phone is anwered here is no solution offered to the problem. Caller states that cable was cut by some gardeners. It was then spliced by Insight, but nevered buried. It is unburied on the grass, the sidewalk, & the driveway. It has been there for more than a month.

Case Date:

12/16/1996

SEWER BACKUP

Case Date:

11/15/1999

WANTS EMERGENCY LINE LOCATES FOR CUSTOMER SEWER AT 10:30 TODAY

Case Date:

1/29/2014

My apartment complex (Campus Corner) holds mail until it is entered into their "system". I tried to pick up a package that was delivered yesterday, but they told me they couldn't give it to me until they entered it tomorrow, even though they knew it was received. After poking at it they finally went to look for it, then the assistant told me that their manager specifically instructed them to not look through the packages for anyone. This is definitely mail tampering and it has caused numerous residents to not receive their packages when needed, and the complex refuses to change its system.

Case Date:

6/20/2024

Stolen orange cone sitting on sidewalk (Grant side).

Case Date:

11/20/2018

I am concerned for the welfare of the owner of 2854 Blue Ridge Dr. The yard is neglected for the past 6 weeks, which is highly unusual. I hope all is well.

Case Date:

7/1/2014

The signage for the intersection of Arbutus and Atwater is damaged. The sign on the top of the pole is bent and turned and looks like it is about ready to fall off.

Case Date:

1/6/2004

why was the trash not picked up this morning? reply- trash was delayed for one day due to cold weather, sorry for the inconvenience reply- that's fine, suggested putting this information on city website reply- forwarded this suggestion onto chief information officer

Case Date:

7/21/1997

Ms. Carmony phoned in to OBJECT to the expansion of Cascades Golf Course. She is extremely concerned, and she as well as many others love the park and want to see it retained. SHE WANTS TIMETABLE INFORMATION ON THIS PROJECT.