Case Date:

9/12/2001

Last Wed., Sept 5, he started experiencing difficulty with his internet connection. The modem would drop the connection; he would reset it, and it work for about ten minutes, and then drop the connection again. He contacted Insight using both the 1-800# for @HOME services and a second number he had for Patrick Cannon. The rep who helped him at the 1-800# simply entered the complaint in the system and no action was taken. He only got voice mail for Cannon.

Case Date:

6/10/1999

Mr. Sanders is upset with Insight's automated message system. He telephoned Insight about the letter enclosed in his June billing statement. Scott Cooley was unavailable for comment. This complaint was received by Patricia George.

Case Date:

1/12/2004

wanting to get signed up for online utilities payment reply- attached utilities webpage and phone number

Case Date:

2/1/2019

This is the condition after trash collection today. Also the wheel axil is coming off.

Case Date:

7/19/2022

Street tree with broken branch hanging over road. Also there's a street tree with a broken branch in front of 807 Callery Drive

Case Date:

4/14/2021

White van parked on street with expired plates.

Case Date:

7/8/2003

CINERGY REQUESTED AFTER HOURS EMERGENGY LINE LOCATES.

Case Date:

5/5/1995

Case Date:

5/20/2011

tarp being used for a garage door, looks abandoned, grass very high

Case Date:

4/14/2025

Complainant has visible black mold on flooring under the sink. Reported the issue over a week ago to Property Mgmnt. Maintenance said they would not replace because it is a newer board. The adjacent board had a hole in it from a water leak and was replaced. Also has concern about bathroom sink repair.