Case Date:

4/29/2021

My recycling wasn’t picked up yesterday. I left it out today to be picked up please.

Case Date:

9/6/2021

This recycling bin has been sitting in the 400 block of Mitchell in a yard on the west side of the street like this for months now: top is missing. Maybe you can trace down which house it belongs to and replace it.

Case Date:

9/8/2021

Referring to closed case #177273 (topless recycle can). We are very sorry about the confusion, but indeed, the can was gone from the curb the day after I reported this, so it is clear why you could not find it. Here is a picture from this morning and my husband's comment: 'The 'Rooming House' at 414/416 Mitchell. Recycling Bin has been without its top for months. What's in it today does not look like recycling.'

Case Date:

9/27/2021

Can some clarification on the recycling pickup suspension be provided? The press release indicated: The city asks you store recyclables until service resumes or take them to one of the city’s recycling centers listed at www.gogreendistrict.com. For customers that rely on public transportation or alternative means of transportation, taking the recycling materials to a center is not a viable option. If overflow recycling materials are placed into standard trash bins, will the recycling trucks pick these up when operations resume? Our household will likely not have room to store more than one week of material in our city supplied bin.

Case Date:

9/28/2021

Last week our recycling was no picked up, we followed all guidelines and saw that everyone else on our street also did not get theirs picked up either, now today they have not come by to pick anything up, I’m not sure if they’re just running late or if this will be a continuous problem

Case Date:

11/1/2023

Home at 338 s maple leaves trash bin and recycle bin out on sidewalk all week

Case Date:

11/21/2023

Hello, i wanted to let you guys know both my recycling and trash can lids have been damaged from last week and need replacing.

Case Date:

11/28/2023

Driving west on 46 toward elletsville at 8:40am a Bloomington Sanitation truck was spewing items onto the road (milk jugs, boxes) with cars dodging and weaving to avoid the debris, it was hazardous! Maybe a hatch that did not close?

Case Date:

12/5/2023

At least 10th attempt to get answer on when I will be able to get the recycle bins I ordered & paid for by Nov 3rd. Rhea Carter called me & promised cb to advise but did not. Information on Sanitation site is incorrect & not updated. When & where can I get the recycle bins I paid for? The inly info avail is must be picked up 1st wk Nov & now it’s 1st wk of Dec!

Case Date:

1/2/2024

Despite the visit from the recycling crew, regrettably, they did not empty my can. I am struggling to comprehend their refusal to collect it, even if it does not meet their criteria for fullness. Unfortunately, I could not find any information on the website regarding the required level of fill for bin collection. Furthermore, the representative I spoke to on the phone in early December acknowledged the need for emptying but continued to defend their reasoning. It is disheartening to pay for this service through my water bill and have a designated recycling can, only to find it left unemptied. Regardless of its level of occupancy, I believe it should be emptied completely. It is frustrating to have it sit around, solely because they are unwilling to empty it due to their perception of insufficient filling.