Case Date:

8/19/2025

Thank you for sending someone out to clean up the debris, however, they only skirted a little edge of the street. Last year, the City constructed the new signage for the bike/ped crossing, and widened Olive St at the corner in order to navigate two way traffic. Therefore, this little slice in the picture that is still covered in gravel is part of Olive St. This needs to be swept up too. It is a muddy mess and it's starting to grow weeds in the gravel. Bikes can't approach the intersection and use this area safely and cars can't clearly see that this part of the street. It's also still affecting stormwater drainage in the case of the storms over this past weekend.

Case Date:

8/19/2025

on going poblem on sare road right as you pass verona park on east side of road asyou get to and enter round about, when they mowed there yesterday they filled street full of grass.not sure who was mowing, maybe who ever takes care of the mowing for verona park. this is why the sewers are clooged up. this may be for the utilities department to handle. i can never reach them. thx

Case Date:

8/13/2025

Since the construction was completed to add the pedestrian crossing at E Hillside and S Olive, there has been a pile of gravel still sitting in the corner of the intersection that has now spread out and covering the whole street corner. Each time it rains, more gravel and sand are washed into the storm drain. Can this please be cleaned up? If you are on your bike, it's a gravel patch and you slide or skid making it sketchy. If you're walking and it's rained, it sticks to your shoes and is a mess. There's lovely new asphalt under there so it would be nice to use it. Thank you!

Case Date:

8/11/2025

Absolutely disgusting. Trash, multiple animals, stuff all over the yard, 12 people living there, drugs, kids not going to school. All the neighbors are super upset that have to live near this house.

Case Date:

8/3/2025

The drainage swale needs to be cleaned of debris to assure adequate drainage. Perhaps more so, there is a wall of weeds 5 feet tall needing to be cleaned up. The neighbor across the street had received a city warning of their grass being too tall while the weeds are many times that.

Case Date:

7/28/2025

I volunteer with both the Utility Department and the Park Department storms drains open and keeping plastic and other waste from impacting Jackson Creek. I have removed broken pavement from Sussec Dr, Queensway, and Montcair. I have bagged broken pavement in three plastic bags and these need to be picked up by a city crew. I have placed these bags on the west side of my driveway.

Case Date:

7/5/2025

On early Wednesday, 7/2, one of the sanitation trucks picking up trash spilled white liquid on the roads along Spicewood II (Buttonwood, Cottonwood & Elderberry Lanes). A street cleaner came by Thursday but only did a portion of the streets and it didn't attempt to clean in along the east side of Buttonwood where there is a sizable amount of the spill. It's unknown what was spilled along every road but it's very gross and needs further attention by the City. Thank you.

Case Date:

7/2/2025

It looks like the trash truck was leaking some sort of white liquid that smells putrid. It follows a line along the trash cans of all of our houses in the cul-de-sac. Can you please send someone to clean this up ASAP? We are putting our house on the market right now and this will be a deterrent for buyers. Thank you in advance for your help! Best, Jake

Case Date:

6/28/2025

There is a partially downed tree on a narrow strip of grass between the street and the sidewalk. This narrow strip of grass is city property (not the homeowners). Most of the downed tree is on the strip of grass and the adjacent sidewalk. We are asking if the city can remove this partially downed tree.

Case Date:

6/20/2025

A handicapped patient has reported tree limbs/downed trees ON/blocking the sidewalk between the apartment complexes, Stratum and the Woods, making the sidewalk impassable. Could it please be cleared? Thank you