Case Date:

2/6/2025

I live in Brandywine Ct in Bloomington and have had a disgusting smell in my water for the last 4-5 days. It smells like dirt and it tastes like dirt. From what I have read, this is because of algae blooms in Lake Monroe. Except all information says it happens every summer and fall. It's February and freezing cold. Why is this happening now? Any ide how long this will last? I just paid a fortune for dispensers and Brita Elite filters one week before this started. The Elite filters do nothing to remove the smell or taste. Just the thought of why the lake smells so bad is nauseating. This day and age, there has to be something available to eliminate the disgusting smell and taste. We can't drink bottled water because of pfas and pfos. So what are we left with? Expensive water bottled in glass. Who can afford that on an ongoing basis? Honestly, you cannot expect people to drink that disgusting water.

Case Date:

9/17/2021

Water smells like dirt. Literally like soil. It’s been this way for at least a week, and nothing has made it better. I’ve tried bleach in the drains, thinking it was the pipes.

Case Date:

10/8/2019

Water still leaking after it was dug up.

Case Date:

3/20/2020

Water running brown from al faucets in home. Have been calling the city for several hours and unable to reach anyone.

Case Date:

11/4/2024

Plumber reported high water pressure today (over 80). Can CBU please check to ensure it is not a municipal issue in my neighborhood with high/fluctuating water pressure. Thank you.

Case Date:

11/12/1997

Mr Garret was referred to SG by Ed Sherfield. T&D has put a water line in that serves Mr Garret. Since water has been turned back on customer has experienced milky water. Also water does not taste good. SG advised customer he was experiencing air in the new water line and it should clear soon. SG gave customer his phone number and advised customer to call back if there is no improvement in two days.

Case Date:

9/21/2021

Taste of the water (direct from tap and also via Brita filter) is unappealing. Definitely not the same taste as our usual tap water. Clarity and smell is fine- this is purely a taste issue. But it is creating difficulties in maintaining hydration in our two children because they cannot handle the poor taste.

Case Date:

10/6/2021

Water taste is still an issue - still undrinkable

Case Date:

3/26/1997

dirty water, THIS WAS TAKEN BY CONTROL, AFTER HOURS CALL

Case Date:

3/26/1997

dirty water, THIS WAS TAKEN BY CONTROL, AFTER HOURS CALL