Case Date:

1/7/2016

I recently noticed a high level of chlorine in my tap water. I called Rachel Axe to issue a complaint and question the level as well as the possible formation of tetrahalomethanes from free chlorine. We also discussed the high levels of halio acetic acids and disinfectant byproducts. I urge you to please discuss making changes to the way we treat our water so it is safer. As a fellow scientist the technology today affords many opportunities to use different methods without being too costly. Thank you.

Case Date:

12/21/2015

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Case Date:

12/19/2015

I reported on December 14 about a chemical bad taste to our tap water for the last several weeks. I just checked on this page for an answer and saw that the report was closed. I do not think that is an answer to my complaint. Do you just arbitrarily close complains without answering your customers? Not good customer service!

Case Date:

12/14/2015

Our tap water has a bad taste for the last few weeks. Tastes chemically!

Case Date:

12/11/2015

When will our water stop tasting so bad(like chlorine) I know it is being treated for a reason but when should it return to normal or will it?

Case Date:

12/2/2015

Just wondered if there was a way to find out about drinking water advisories and boil orders that aren't checking this website every day. Is there such a thing as signing up for a text alert for this service? Thanks for your time.

Case Date:

12/1/2015

Several homes in the Stonechase Developement have noticed the water tastes like it is coming out of a hose or metal like. We would like to have our water tested or information given to correct the problem.

Case Date:

8/5/2015

After seeing the water run clear all summer in Jackson Creek (I think that's what runs in front of the Shoppes on College Mall Rd.) this morning the water was very muddy and there was the smell of dead fish. Since there has not been rain recently it seems like something has been dumped in there. Something doesn't seem right about it anyway.

Case Date:

2/4/2015

air in water line in apartment and brown cloudy water coming out of faucets

Case Date:

6/26/2014

just wondered why the water tastes a little weird the past few days.