open #177379
Water Utility Billing Problems
623 W Smith AVE
- Case Date:
- 9/12/2021
I need my services restored immediately please
I need my services restored immediately please
LEAK WAS FIXED,HIGHVCONSUMP.
HIGH BILL
BILLS TO HIGH
BILL TOO HIGH
NAME CHANGED FROM LANDLORD (THOM) TO MATT OVER 2 MONTHS AGO.
NEW BILL $34.43 BILL USUALLY $6.42.
MS. ROBBINS FEELS THAT THE METHOD USED TO ASSESS WATER AND SEWER BILLS IN SUMMER AND EARLY IS UNFAIR. SHE FEELS CUSTOMERS SHOULD BE GIVEN A BREAK ON THE BILLING FOR THE MONTH OF OCTOBER ALSO.
Customer had new stool installed but had to leave in a hurry. Apparently, stool did not shut off. Customer wants adjustment made on water bill.
Letter dated 3/10/04 from Emogene H. Carter for property owned by Harold Carter stated at the end of Jan., Util. ofc. was called to check on overcharge of $28.41. Later, a copy of account breakdown was received confirming overcharge. Correction did not show up in either February or March bill.