closed #120337
Water Utility Billing Problems
1969 S Henderson ST
- Case Date:
- 2/3/1997
HIGH BILL
HIGH BILL
BILLS TO HIGH
BILL TOO HIGH
NAME CHANGED FROM LANDLORD (THOM) TO MATT OVER 2 MONTHS AGO.
NEW BILL $34.43 BILL USUALLY $6.42.
Customer unhappy with having to pay service charges over winter while in Florida
Our water bill is way higher than typical. I have looked for a running toilet and checked in the house for a water leak but I'm not finding anything. Is it possible that the leak could be outside?
LETTER WAS RECD. FROM TERRY AND THERESA DUEMLER. THE DUEMLERS STATED THAT THEY RECEIVED A HIGH SEWER BILL DUE TO WATERING AND ARE REQUESTING THAT A CREDIT BE ALLOWED FOR WATERING.
I have not received a bill for this month as of yet.
My utility bill for account 7559-002 for period 06/01/2020 to 07/07/202 shows water usage of 82000 gallons. In all previous periods for the year, the usage never exceeded 4000 gallons. There were only three people living in the house during this latest billing period. A new water meter was installed during this billing period by your company. There appears to be a problem here. There is no way the water usage being charged for was actually used.