Letter from Cheryl Crider-Jackson indicated she was gone 10 days of billing period in August '03. She believes her water usage was too high for that period and would like review by USB Adm. Subcommittee.
Barb Ooley, Ofc. Coord. for L. A. Merry & Assoc., requested an adjustment on their acct. #67228, because sprinkler for L. A. Merry & Assoc. had faulty programming. Large amount of water was consumed but did not go through sewer.
Sherry Downey, Gen. Mgr. of Millennium Prop. Mgmt. requested a review by USB Admin. Subcommittee and is asking for an adjustment on water bill from leak at Rolling Ridge Apts.
Letter from Ms. Henderson stated that she communicated to Util. Dept. personnel several times that she bought property that previous was on auto withdrawal for payment. She states she was assured that the January bill would not be to the account of previous owners. It was sent to wrong account, however. Ms. Henderson states she has had problems with Util. Dept. personnel in getting account straightened many times. Letter was sent to Mayor Kruzan.
left Bloomington in 2000, parents received water bill in Jan. 2004, would like an explanation reply- forwarded email to customer service coordinator, gave phone number for customer service rep.
Barb Ooley wrote as representative of L. A. Merry & Assoc. to request adjustment for wastewater charges for month of October 2003. She requested hearing before USB Administrative Subcommittee.
Letter states his basement was flooded. Several days later he noticed that toilet was leaking. He turned off that water. He is claiming adjustment on bill for sewage that did not go through drain and a review by USB.
Customer wrote to complain about personnel in Cust. Rel. office and about delinquent bill for a former tenant at 605 N. Fairview (Beatrice Brinkley).
Complaint rec'd. in Spring of 2003 re. large bill for 2016 E. Viva Drive. Customer requested review by USB Admin. Subcommittee
Letter rec'd. from Nextwave Mgmt. Group re. former tenant Aaron Waltz. Would like review by USB Admin. Subcommittee. Do not feel they should be responsible for former tenant's delinquent bill.