Mr. Routen called to complain about his bill being too high ($38.04 monthly with $17.70 ww charge). He wants an explanation and "will do everything he can to get CBU management out."
Letter was rec'd. from Mr. Polus who requested that watering credits be based on bills for January and March rather than April and May due to large amounts of watering done early in year.
Ltr. rec'd. from Mark Warner stated that bill at 1412 W. 11th was for $436.75. Mr. Warner feels that was an error and an adjustment should be made. Meter was checked by CBU, and no problem found. Mr. Warner feels that they have paid for bills and should be credited for the estimated bills received.
Letter was received from Mr. Johnson requesting relief from USB for inordinately high water bill received in January 2001 for water lost at 8615 S. Fairfax Road (aircraft storage hangar on grounds of Monroe Co. Airport.
Customer: Gregg Appliances, Inc. Site: 010-Bloomington IN (Relo)(CL 5/25/17) OC Provider: City of Bloomington, IN Account #: 37726-004 This account has not received final billing. Could you email a copy to me and allow time for payment please? Thank you
Hello, I live in 3160 E Covenanter Dr. Bloomingon, IN. and account number is 32749-022. I will move this house on Jul. 11. I wonder how to remove my name and stop the service fee. I am waiting your reply. Thank you.
Hello. My name is Seung Jae, Lee and I am writing about double charge on my water bill after I left the States. My account number was 49236-012 I lived at 2789 E.Bressingham Way, Bloomington, Indiana, 47401 (MeadowCreek apartment complex) I finished my service on May 11 and I paid rest of my charge which is $73.64(Confirmation #: 184023 Date: 6/14/2017 4:28:10 AM) But, I realized that after I got my final check from my leasing office at MeadowCreek(It says sewer portion of unpaid CBU bill), so, can you check whether $73.64 which paid on Jun14 is processed or not? If processed, could you refund it? Thanks.
I am working with account #40809-003 where there are adjustments for $537.77 on the current bill. I spoke with Edie twice on 7/19/17, that a corrected bill was not available at this time. We are unable to process payment without a detailed record as to what the charges are for. In the interest of being specific we would need a breakdown as follows: Service periods being “adjusted” and usage/consumption for both meter numbers (69341719 AND 09308909). We would also need charges broken out for Water Service, Water Usage Charge, Fire Protection, Wastewater Usage and Service Charges during the period of time in which the charges were corrected. Please Protect the account while this is investigated.
When I try to log in in order to pay my bill, I get a "Server error". I have tried several times, with two different browsers. So I thought I could at least view my bill, because I'm writing out my budget for the next pay period, and there is no way to simply access my bill to view it without going through the payment function -- which is non-functional. This new interface is NOT user friendly.
I would like to cancel my account/services for 201 E. Washington Street. I have graduated and moved out of this home and my lease ended today.