Case Date:

10/4/2016

I'm currently on bus 0345 with a female driver going eastbound towards Fountain Park. She was just incredibly, incredibly rude to a fellow bus rider. She threw her hands in the air when the new rider did not immediately have their ID in hand, mentioning "this isnt a taxi service" and just overall being very disrespectful. Her attitude was very unprofessional and I could tell the other rider was very uncomfortable.

Case Date:

3/18/2013

I do not live on the bus line, so this is not about me. I know several people who use Bloomington Transit, that is there only transportation, unless they can find a ride. I know people who do not get off work until 11:00, too bad so sad, they cannot take a bus home. I know several single mothers who cannot work on Sundays because the buses do not run on Sundays. They can not even go to the grocery on Sunday, after working all week. One mother in paticular, uses the bus to take her child to day care, then the bus to take her to work and then reverse that when she gets off work. Wouldn't it be nice for her to be able to take her son something special maybe one Sunday a month (I would say that would be all she could afford) or go to the grocery on Sunday. The only way you're going to be able to take a bus on Sunday, is if you are a student, who lives in one of the apartment complexes that provides shuttle service. I wish someone would please discuss the lack of transportation in Bloomington. Thank you so much for your time. Diana Elkins

Case Date:

4/12/2013

Can't fix. No issue detailed

Case Date:

4/12/2013

Case Date:

5/11/2013

Bus driver going so fast on 3rd he couldn't / wouldn't stop at the stop we pulled chain for. Then, rather than stopping around the corner, he said he we drop us off at the next stop, blaming for nut giving him enough notice, which is incorrect because we get off and pull the chain for that stop at least once a day and other drivers stop just fine. This guy was just driving way too fast and was trying to make up time since we left downtown more than 5 minutes late So besides being dangerous, the guy is rude and definitely needs some customer service training.

Case Date:

10/6/2014

i suggest we have trash cans mounted to poles at bus stops, like the stop on college mall rd in front of old national bank and other locations. thers trash always laying at these stops. please consider this. thanks mr hiestand

Case Date:

11/4/2014

Only one #7 is running this morning. Lots of people rely in that route's frequency to get to class or work on time.

Case Date:

2/23/2015

Please get the 7 drivers on schedule; once again they are willing within a few blocks of each other, following each other around and messing up the schedule.

Case Date:

4/22/2015

The event will be detailed as offered to dispatch and responding officers in accordance with IC 35-45-1-3 and 35-45-2-1. I now know the specifics to the means of the initial report. It was also annoying of the patrons from the bus. The report to Monroe County dispatch happened around 1040p on 20150422. The incident occurred at 1027p on 20150422.

Case Date:

4/30/2015

Missing bus stop - We are missing the bus stop outside our office at Walnut Park, across from the IU Credit Union and near the location of the new Lucky's Market.