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City of Bloomington, Indiana

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open #192279

Bus Services (Bloomington Transit)

S Westplex Ave

Case Date:
7/17/2024

At the bus stop on W 3rd St and S Westplex Ave there are homeless individuals who camp out at the bus stops; they have mattresses, trash, and needles around them. This situation makes it unsafe for other individuals trying to ride the bus as well as causing a disturbance to the neighboring businesses. I've contact the transportation department and filed a uReport but nothing changed.

open #199519

Bus Services (Bloomington Transit)

1013 N Illinois ST

Case Date:
12/3/2024

Cars always parked alongside the bus stop where the wheelchair ramp is bus turning off of West 15th can often not see me over SUVs and trucks parked along there I believe the city ordinances no parking but cars continue to park there because there is no sign or curb painted with enough room for the bus to pull over to the right almost missed the bus to work because I am small and cars were blocking as usual and I feel unsafe walking between cars to run out into the road and wave down the bus. A person in a wheelchair can certainly not be seen and would have difficulty Wheeling out into the street to the bus because there is not room for the bus to pull over and lower the lift on to the ramp attaching the road to the sidewalk have called City police for towing multiple times police drive close by look over and then drive away doing nothing

open #200121

Bus Services (Bloomington Transit)

309 S Walnut St

Case Date:
1/11/2025

Apparently the diesel - electric buses enter into a "regeneration" cycle under idle to somehow clean out the soot particulates in the diesel exhaust system. Hot exhaust burns out the soot, right? It stinks all to high hel** and fills the cabin with what smells like CO - filled exhaust. I fear being asphixiated while waiting for the warm bus to begin it's route. I open a couple of windows everytime I board. Is this an exhaust leak, or is pumping hot regenerative soot exhaust gases including CO into the cabin, er.. normal? This smells awful and scares me everytime I ride a bus in these conditions. Please provide proof this is not a danger or remedy this nasty smelling problem.

closed #164151

Bus Services (Bloomington Transit)

Case Date:
4/25/2018

There is an issue with the Route 2 West Bloomington Transit Stop C at Crescent Rd and W 17th St. The residents at the Reserve at Chandler Glen have to cross a dangerous intersection to get to the bus stop. Due to the hills on either side, they are not able to see if there is ongoing traffic. Do you have options for resolving this issue?

closed #164448

Bus Services (Bloomington Transit)

1658-1732 West 17th Street

Case Date:
5/17/2018

Residents at Chandler Glen are concerned about the bus stop at 17th St. In order to reach the bus stop, they must cross a busy road that has poor visibility due to hills on either side. This is particularly difficult for the elderly or people with disabilities. Are there options for improving this bus stop? Thanks for your consideration.

closed #165772

Bus Services (Bloomington Transit)

413 South Woodscrest Drive

Case Date:
9/1/2018

Bus 555, on route 3E, almost ran into me at approximately 5:15 p.m. on Saturday, September 1, 2018. I was at the stop sign, leaving the parking lot as referenced above on the map. The bus took the left turn at an angle and did not stop. I put my car in reverse and the bus just missed my car by inches. My entire family was in the car with me. I have not seen bus driving this bad in quite some time. They need to be careful and take it slow. If they cannot make the turn, then let the other person turn so they have a wider angle. I'm not sure why a bus would be in a parking lot anyways--it's a poor place to put a bus stop if there is one. There's too much congestion in that parking lot especially.

closed #166084

Bus Services (Bloomington Transit)

104 South Pete Ellis Drive

Case Date:
10/1/2018

As of 6 pm this evening, there were 4 Lime Scooters illegally parked in the bus shelter near Pete Ellis and Longview. (Photo attached). I first noticed the scooters there about 8:30 AM this morning. Lime employees freelance "chargers" who sign up up through their app to charge the scooters overnight at home and then place them in the morning. These scooters were likely placed by a new and under-trained charger. I reported the issue to Lime through their support system about 9 am and received a form response just a few minutes later that someone was being dispatched to retrieve the scooters. However, Lime did not keep their word and by the end of the work day, the scooters are still there. This evening I see one had had been knocked over--- probably by someone just trying to use the bus shelter as intended. I recommend impounding these scooters. Lime should know better than to allow their team to place the scooters in bus shelters and should at least keep their word to address issues like this probably when they arise! I'm on the Bicycle Pedestrian Safety Commission and we will be discussing new scooters as a topic at our meeting next Monday.

closed #158880

Bus Services (Bloomington Transit)

601 N College AVE

Case Date:
4/25/2017

6 Bus 0554 Today (4/25/17) blew past the stop at 10th and college at approximately 1:40 PM. There were students and other passengers such as myself standing at the side of the road. The bus raced over the hill at 10th street and ran right past us.

closed #161274

Bus Services (Bloomington Transit)

Case Date:
9/22/2017

Hello, I am finally writing here because of the immense and frankly overwhelming inadequacies of Bloomington Transit and what seems to be everyone working there above the position of bus driver. I have emailed them 4(!) times without any response. My primary concern is specifically with the 6 bus route, but it is rampant amongst many of the routes. I have consulted with multiple 6 bus drivers, who will remain anonymous, and discovered quite a bit. I didn't know that Bloomington's government had contracted the group that organizes Bloomington transit, and that seems to be the root of where the problem lies. Bloomington Transit has gone with apparently very little oversight for quite the time now, and I believe that time must come to an end. They are abusing their monopoly of student dependency and it is sickening. The 6 bus route has not been adjusted at all to deal with the new City Flats on Walnut which have completely overloaded the bus. This, combined with the 6 very large apartment complexes the 6 bus already directly served, plus the incompetence of whoever is in charge of dispatching the buses, has completely destroyed the route. WHY YOU SHOULD CARE: I know that money is the only way to make any sense to a government, so how would you like a massive lawsuit when one of these now CONSTANTLY overloaded buses crash? Everyday the bus is packed to the gils with people filled in way past the yellow line, which is entirely illegal. Bus drivers have told me that Bloomington Transit knows about this and by their lack of response are wholly complicit and will be liable in the end. That's on you. This is not only incredibly wrong on the grounds of being monopolistic and shrewd business practice, but it is now endangering human lives. This is not even to mention how abusive this is to the drivers, who are the real reason I'm writing you today. It is time to reign this in, before people are seriously hurt and the blood (and money owed) will be on your hands.

closed #131736

Bus Services (Bloomington Transit)

4334 E 3rd ST

Case Date:
5/11/2013

Bus driver going so fast on 3rd he couldn't / wouldn't stop at the stop we pulled chain for. Then, rather than stopping around the corner, he said he we drop us off at the next stop, blaming for nut giving him enough notice, which is incorrect because we get off and pull the chain for that stop at least once a day and other drivers stop just fine. This guy was just driving way too fast and was trying to make up time since we left downtown more than 5 minutes late So besides being dangerous, the guy is rude and definitely needs some customer service training.