Case Date:

7/2/2002

SEWER BACKUP

Case Date:

6/26/1998

lid off pipe in yard

Case Date:

7/2/2024

I discovered that AEG had drilled through my sewer tile after calling plumbers several times to fix sewer blockages. On April 9, 2024, I contacted Eddie Helmondollar and his supervisor Dave Craig (cc:ed above) with pictures of the damage and a copy of the invoice I paid to the plumbing company ($2250). Dave says that he has repeatedly contacted Accounts Payable to check on the status of my claim. But despite my regular requests for help, I have not received any assurance the claim is being processed or when to expect the reimbursement. It is now July—3 months since I alerted AEG to the problem. Please assist me with this request. Thank you for any help you can provide. Terri Cramer 2421 N Skyline Drive (Lower Cascades neighborhood) Bloomington, IN 47404 312-420-0267 (text/cell)

Case Date:

7/2/2002

STRONG SEWER ODOR

Case Date:

5/13/2003

drainage need to be cleaned it is full

Case Date:

4/16/1999

SEWER ODOR IN HOME

Case Date:

4/16/2001

Manhole lid does not fit properly.

Case Date:

11/23/1999

SHE IS HAVING A SEWER BACKUP

Case Date:

9/21/2000

Has terrible odor when she runs water in kitchen sink or runs the dishwasher.

Case Date:

7/22/1998

HAVING A SEWER BACKUP AT REAR OF APARTMENT