Case Date:

4/3/2019

Low water pressure. I tried to schedule a pressure test, but too many days of freezing temps. Let's reschedule. Thanks!

Case Date:

3/29/2019

Your staff lowered my water meter manhole last week and said they would be here this week to lower the line below the surface. Just checking on the status. There is water in the box also.

Case Date:

3/29/2019

The last time my water meter was read, the lid didn't latch when the reader returned it. Now that spring is here, I'm a bit worried it could be a tripping hazard if a kid stepped on it. 3409 S McDougal Ct Bloomington, IN 47403 Work order sent out 4/1/19 to secure meter lid

Case Date:

3/24/2019

New pipes put in last Fall. Since then drainage is non-stop . This freezes when it's cold and makes our yard all swampy. I will send a picture.

Case Date:

3/21/2019

The cover for the water line running to my house (purchased last August 2018) is broken in half. Could you replace it?

Case Date:

3/7/2019

We have paid our water fee,but our house still do not have water

Case Date:

3/4/2019

I am having an issue with the pipes in my house vibrating for the last two weeks. The issue started on Feb 19 and has persisted since. The issue only happens during the day when the temp seems to be above 35. It happened Friday and Saturday over the weekend, but not on Sunday. I can hear tings in the wall that I never heard in the past. I have checked the water meter in the yard and over a time frame of 2-3 hours during the vibration there is 0.00 gal of water in use, but I have noticed when the pipes are vibrating my neighbors water meter is going up fast even when nobody is home, but when the vibrating is not going on their usage is none. It sounds like it could be air in the pipes or a high water pressure. I have flushed all pipes in my house and then turned the water back on and the issue is not fixed. Called a plumber and they could not figure out the problem.

Case Date:

3/4/2019

Newly installed water line was turned on and it is leaking profusely directly from the meter. Shut the water off at street to stop leaking until it can be fixed. The service address is: 7382 S Whippoorwill Ln. Bloomington, IN 47401 Meter location is at the corner of Whippoorwill and Shields Ridge directly behind the row of mailboxes.

Case Date:

2/25/2019

water is not coming out of the tap

Case Date:

2/24/2019

small but steady leak from water main at 2001 E Arden Dr