Case Date:

7/8/2023

The construction crew working on fiber optics in my neighborhood hit a waterline in front of my house. Crews were on my street until almost 10pm last night fixing it. I woke up this morning and I have no water in my kitchen. The water that I do have in my bathrooms is dirty….literally specks of dirt in the water. So I have no drinkable water and do not want to shower in water with dirt in it. We were not told to boil water. I even asked the workers last night if we were going to be on a boil water advisory and they said no. I am including a picture of the dirt left in my bathroom sink after running some water. This needs to be fixed today, I cannot wait until Monday.

Case Date:

7/19/2023

No water

Case Date:

7/27/2023

No water as o

Case Date:

8/28/2023

I heard my sump pump running and went down into my basement to find water had accumulated in the southeast corner. This is in the vicinity where water would be piped into my home. I checked my water heater which is in that area of my basement (installed last December) and it doesn't appear to be leaking. I'm wondering if there's a leak underground somewhere.

Case Date:

9/26/2023

I have no water

Case Date:

10/13/2023

Water is not running

Case Date:

1/20/2025

No water at 2005 S Rogers Street, lot 51

Case Date:

1/22/2025

Water meter frozen

Case Date:

1/28/2025

No water pressure for 3 weeks. 750 s walker st. Maple court lot 91

Case Date:

2/28/2025

Now there's a convenience fee or surcharge to pay the water bill via credit card. Thanks a lot--that's great, another way the City finds a way to dump on its residents.