Case Date:

12/12/2024

Our water is not working in any faucets. There is some construction outside but there was no warning that our water would go out.

Case Date:

12/5/2024

Low water pressure. Over the past year our domestic water pressure has been getting worse and is now perhaps at a 1/4 of what it should be. We have had the line from the meter to the house replaced previously. I expect we have a connection issue to the water main. Please advise.

Case Date:

1/22/2024

Two trucks with power line workers drove up the alley directly adjacent to our residence, 409 E. University st to work on the power lines behind our house. During this process the covering to what we believe is our main water pipe was broken. We believe this because since then our water has not worked. They placed an orange cone on top of the hole and we assumed that the city would be informed of the issue but our water is still not working. All of our bills are and have always been paid so we know it hasn't bee turned off and now that temperatures are above freezing we know that it wasn't a frozen pipe as there is no flooding.

Case Date:

1/19/2024

During some construction of some sort, dealing with the power lines in the alley to the left of my house, the case must have been brittle and they broke the lid to the water mane. They put an orange traffic cone over the hole, but it did not help anything. Due to it being open to the elements. My water mane froze. Im not sure if there is anything that can be done. But if someone could come by, replace the cover, and fix the water issue, it would be very helpful. Due to this issue, we have no running water.

Case Date:

10/15/2023

Water bill doubled since last month and toilets are having low water pressure. Worried that there might be a water leak.

Case Date:

11/17/2022

Water shut off cover a wreck. Needs adjustment

Case Date:

10/28/2022

Continuous water link in alley behind 324 E 2nd Street

Case Date:

9/22/2022

Walking by, I noticed water running out of the top of the water meter pit and rolling down the alley

Case Date:

4/21/2022

I don't know if this is a problem or not. The water meter pit/hole in my backyard always has a puddle on top of it. I haven't tried to open the lid to see if the hole is full of water. I don't see it flowing under the fence into the parking lot. Do you have an explanation or will you investigate? Thanks Rich

Case Date:

2/24/2022

This is my third time trying to submit this concern. There is a broken small manhole cover near a fire hydrant on Weatherstone Lane. I took a photo but I think uploading it is crashing my submittals so I’m trying this one without. Thanks.