Case Date:

9/30/2014

Retaining wall falling down

Case Date:

10/20/2014

The property at 1413 W 11th St is unsafe and a detriment to the neighborhood. The owner has not been around since mid-July and the house is uninhabitable. There has been no work done on the house all summer. A window has been open this entire time. The yard is overgrown in front and back and there is a tremendous amount of trash in the back yard. The owner could not care less about his property. Please help!

Case Date:

11/1/2014

Tipping ball maze toy in cascades park was smashed by a rock - has a glass top that was shattered - took photos - we are picking up the glass but the frame has glass shards wil. In it

Case Date:

12/3/2014

Southern winds 'hotel'. Located at 3000 S. Walnut st. Excessive bed bugs. This is a serious health hazard that the landlord has been informed of, and done nothing about. I am a social worker and believe that the infestation is causing mental and physical trauma for the residents.

Case Date:

6/4/2015

1317 w. 7th st tried of smelling dead body and no one will do any thing about it

Case Date:

7/20/2015

Maybe I need the dept. of health. The house at 810 S. Parkway Dr. has a garage full of trash. Animal control has a case on this woman and the hse. has been checked according to my neighbor by APS but the GARAGE is full of pure trash. I saw a mouse or rat run across the driveway last week which her cat was chasing. I bought my home across from her in April and NOT ONCE has this woman put trash out EVER. This is a fire and health problem. Thank you. If I had the technology, I would send you a picture. Please help if you can. Thank You.

Case Date:

8/16/2015

Construction waste 914 w. 8th st

Case Date:

8/28/2015

Work has stopped on this project for several weeks. 914 w 8th st. This construction waste is unacceptable

Case Date:

9/9/2015

who do I need to contact about building conditions(sidewalks,building structure,etc) I'm talking about an apartment complex

Case Date:

8/19/2013

I am writing this in regards to an elevator issue in which I was apart of at Smallwood Plaza. I am concerned about the safety hazard their elevators pose. On July 26, 2013 3:30 pm I had just come home from work at about 3:00 pm. I parked my car in the B1 garage of Smallwood so I could move my things back and forth easily. I went up to my apartment (the elevator seemed normal at this time), put my phone to charge, rested a bit, and then went back down to my car because I was moving. After packing my car, I went back to the elevator to go back upstairs to my apartment, on the 7th floor. I keyed my card to go up, the elevator started rising, and I heard a peculiar sound. The best way I can describe this sound is that it sounded like chains rubbing against each other. Then, the elevator shook and jolted. Luckily, I didn't get hurt, but I was forced to the other side of the elevator because of the jolt. I immediately pressed the emergency button as well as the alarm button. After waiting for 5 minutes with no response, having no phone because I had left it to charge, I started to panic and hyperventilate. I waited for 30 minutes alone in this elevator. I looked for the emergency phone in the box and was horrified to see that it wasn't there. I had pressed the emergency button for 30 minutes. I had looked up at the security camera thinking, "can't you see me?!" Thirty minutes later, a girl on the other side of the elevator said: "is anyone in there? I replied: "yes can you please open the elevator?!" "I can't it's not opening. I will go get help, ok?" I was thankful that someone had heard me. A couple of minutes later, a maintenance guy showed up. He opened the elevator with his hands, and gave me his hand so I could climb down because the elevator was stuck in between floors. It took a little more than a week to fix the elevator. After my incident, I first talked to someone in the City of Bloomington building and he said to talk to Smallwood first and then report back if nothing was resolved. I talked to the Smallwood office management. Their response to me was "It happens, it's normal." Appalled, I said, "Well, will you let me know what happened?" and she replied "what do you mean" and I said: "well, with the elevator..." and she said: "I can take your name and number and have my manager call you" Whitney, the woman I had this short conversation with, seemed to be completely dry and not concerned about this situation. I never heard from the manager or the office. I find this issue to be a huge safety hazard to the public. Please let me know what will be done about this situation. Thank you, Priscilla Massey