Case Date:

5/25/2025

Sofa and garbage cans blocking sidewalk. No way for wheelchair user to safely get around.

Case Date:

5/20/2025

Apparently the string used to bundle and carry all of my yard waste to the curb was not strong enough to meet the requirements for the sanitation department. Is there a particular type of string recommended so after the bundles sit in the ROW for 2 weeks I can make sure they can endure the process to make it into the truck? Thanks!

Case Date:

5/19/2025

Our Bloomington trash bin has fallen apart and we would like a replacement or someone to repair it. We would also like to purchase a yard waste bin from the City of Bloomington for your fee. Thanks! -Alyssa Many

Case Date:

5/2/2025

One of two yard waste containers was left full after Thursday a.m. pickup. Do you have hostile workers, or just oblivious ones?

Case Date:

4/9/2025

This block never puts away their trash cans. They’re always blocking the sidewalk, bike lane, parking spots, and street often all week long. Multiple houses. The whole block.

Case Date:

4/8/2025

The trash bin has been damaged. Please remove the damaged bin and replace with a new large bin.

Case Date:

4/7/2025

A storm caused a power line to break. We did not lose power, but there was much sparking. We reported to Duke. They sent someone out to fix the line. They had to chop the top half of a tree down to reach the line with a cherry picker. They through all the debris in our backyard. In calling around, to remove this tree debris will cost $400-$650. We do not have the funds for this. If we hadn't called, we would not have incurred this cost. I called Duke to investigate this very tree months back, as it seemed to be leaning on wires. The technician said there was no problem with the tree. Not several months later, the line is hit, and we have to pay money to remove the debris

Case Date:

3/25/2025

The city only picked up half of the trash from our bin this morning. I tried to call the sanitation department and selected the option for customer service, the line goes dead after that. We have a small trash can so this is going to create a trash back log for us. We would appreciate if it someone could come pick it up. Thanks.

Case Date:

3/24/2025

We have an issue where either our trash cans have been stolen or misplaced both the regular trash can and the recycling are missing from our property.

Case Date:

3/22/2025

The Trash Bin has one side of hinges that are damaged. We think this happened when the crane arm dropped it back down, because we came home and the trash can was on the ground broken on its side. Would we be able to get a replacement so we don't get tagged for it later?