Customer called Insight to downgrade from Classic to Basic; her bill read "change of service upgrade $13.95"; cust. called Insight to question bill and was told it was to cover the cost of the tech site visit. Cust. feels she is paying more to pay less; she wanted to downgrade for financial reasons, and instead she paid the cost of a full month of service.
faxed 5/16/kb/ missed pick-up/trash/was left notice for barrell -- understands barrell is unacceptable, but his regular trash ( stickered, 32 gal can) was not p/u. Please p/u the regular trash. Thank you.
House was a rental (unregistered) and tenant moved because owner would not make any repairs. Trash on porch; grass/weeds not cut. Mr. Smith said that the owner, Jay Denny, lives in Colorado.
Ms. Doyle called to complain that her neighbor's backyard grass has not been moved this season and she saw a rat come out of the backyard.
Tenant (unregistered rental) at 1411 N Kinser reports that Jackson Heights Apts. has not been maintaining the back portion of the complex which adjoins his property. Large shrubs/bushes/trees on Jackson Heights property makes mowing very difficult. Mr. Guess said that if he is not home at the time inspector comes out to go ahead and walk in the back yard by the fence.
no sticker
Ms. left a message on voice that stated that her neighbor's yard is a foot high and that its rental property.
Back yard not mowed.
neighbor says that a bush in the yard at 210 E. Grimes is blocking their view of the road when they pull out of their driveway
cardboard not flattened