Case Date:

3/16/1998

Big bags of trash have been sitting beside the house for 2-3 months. It is never taken to the front to be picked up. Dogs get into it all of the time.

Case Date:

3/16/1998

20 Large bags of trash at the side of the house. It blows all over the place and dogs get into it.

Case Date:

3/16/1998

MISSED PICK-UP/TRASH: NO NOTICE WAS LEFT

Case Date:

3/14/1998

LEAK AT REAR OF 2050 S MILTON GOING INTO ALLEY

Case Date:

3/14/1998

CUSTOMER WANTS OLD GAVL SERVICE REPLACED WHILE HE HAS HIS SIDE DUG UP

Case Date:

3/12/1998

AFTER HOURS CALL, HAD A LEAK, WANTED WATER SHUT OFF NOW, SHE WAS INFORMED OF THE SERVICE CHARGE FOR AFTER HOURS.

Case Date:

3/12/1998

Residents leave trash cans and bags out for trash pick up all the time, and continue to add more trash to the mess.

Case Date:

3/12/1998

missed pick-up/trash: trash is tagged

Case Date:

3/12/1998

LEAK FRONT OF POPLARS BUILDING

Case Date:

3/11/1998

Mr. Carrico upset b/c he's being charged $10 fee to adjust a bill. He's happy $45 adjustment is being made, however it seems ludicrous when it was CBU's negligence in the first place that led to the original problem (water line leak, CBU read meter but never notified them until too late). Also, he is upset that CBU says it's open at 8am, but whenever he calls (which has been frequently) at 8am no one answers. He feels that customer service should be available at time given on recording.