Case Date:

10/21/2002

Ms. Abram of B&L Rentals LLC stated she would like to request a review of cost for application for sewer at 2411 S. Milton Drive. She said she was told by Rebecca Lambert this was not part of neighborhood development and then was informed by Byron Reinhold in early 10/02 this was indeed part of neighborhood development and that hook-on fee was $3,336.73 not including the base fee of $1,280.00. Standard fee of $1,280.00 was paid on 9/6/02.

Case Date:

8/19/2002

SEWER ODOR INSIDE AND OUTSIDE THE HOUSE

Case Date:

3/30/2001

Mr. Reed stated that he conferred with Mike Bengtson re. costs before he quoted a job. Mr. Bengtson did not quote the sewer connection fee of $1,600.00. Mr. Reed requests that the sewer connection fee of $1,600.00 be returned to him because he was given misinformation.

Case Date:

10/5/2000

Recd. letter from Jessica Schulman on 10/5 re. large consumption of water in June 2000 and $200.00 bill received. Referred to Customer Service for investigation.

Case Date:

7/26/2000

PLEASE SEE ATTACHED LETTER.

Case Date:

7/26/2000

PLEASE SEE ATTACHED LETTER.

Case Date:

8/5/1999

SEE ATTACHED LETTER.

Case Date:

7/2/1999

Mr. Chin copied the City of Bloomington on a letter to Insight Communications regarding incorrect billing for cancelled service.

Case Date:

4/29/1999

Ms. Cherrington has problem with $1500 occupancy fine. In addition, she feels that the City provides no way to appeal such fines. PLEASE SEE ATTACHED LETTER FOR MORE DETAILS.

Case Date:

4/15/1999

SEE ATTACHED LETTER.