Case Date:

6/15/1998

missed pick-up/trash

Case Date:

6/13/1998

WANT EMERGENCY AFTER HOURS LINE LOCATIONS

Case Date:

6/12/1998

SAYS WE HIT SEWER LATERAL AS WE WERE INSTALLING MAIN ON DODDS BETWEEN GRANT AND WYLIE STREET.

Case Date:

6/12/1998

Area on Morton St by barricade that leads to extended Convention Center parkling lot (by condos). Very difficult to walk in this area. Loose soil & big piles of rocks all over pavement. Barricade acts as a dam and allows no drainage. Wants either City, CFC or Convention Center to fix up this area.

Case Date:

6/12/1998

Sacks of trash laying in the street for a week. Residents keep trash in the alley next to the house. The lawn also needs attention.

Case Date:

6/12/1998

There is an apartment complex beside 718 West Dodds that has a dumpster that is always over-run with trash. There is bags everywhere on the ground, dirty diapers, beer bottles, and now mice.

Case Date:

6/12/1998

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Case Date:

6/12/1998

BT Access client upset with new scheduling system. Feels half-hour window is too much. Feels BT did not include drivers and/or passengers in process and that "communication was zero". Needs consistency in scheduling her pickups.

Case Date:

6/12/1998

Objects to new BT Access scheduling system. Not enough communication with riders. Regular users of system need predictability. BT has not shown compassion or attention to the concerns that they've been given.

Case Date:

6/12/1998

Residents (caller believes this is unregistered rental through Sec. 8 program) leave their trash at the back door and up next to the house for two months. Caller said that two cans of trash has been there for two months.