Case Date:

7/2/2024

I discovered that AEG had drilled through my sewer tile after calling plumbers several times to fix sewer blockages. On April 9, 2024, I contacted Eddie Helmondollar and his supervisor Dave Craig (cc:ed above) with pictures of the damage and a copy of the invoice I paid to the plumbing company ($2250). Dave says that he has repeatedly contacted Accounts Payable to check on the status of my claim. But despite my regular requests for help, I have not received any assurance the claim is being processed or when to expect the reimbursement. It is now July—3 months since I alerted AEG to the problem. Please assist me with this request. Thank you for any help you can provide. Terri Cramer 2421 N Skyline Drive (Lower Cascades neighborhood) Bloomington, IN 47404 312-420-0267 (text/cell)

Case Date:

6/3/2024

homeless people are reported sleeping on the property.

Case Date:

6/3/2024

People who are unhoused are leaving their belongings / lots of trash in the alley of our office building. Customers/clients/pedestrians use this alley often.

Case Date:

5/17/2024

There are a few grass-cutting services in town that use loud, industrial, gasoline-powered equipment that is designed and intended for use on large fields/cemeteries/etc., but they are instead being used on small, residential plots up close to neighboring properties whose residents do not appreciate the noise, hazards, and pollution produced by these dangerous machines. Are there any City regulations about the use of such equipment in the city limits? For example, the property immediately adjacent to the Grant Street Inn on 7th Street uses such a service. The large equipment is startingly disruptive and annoying.

Case Date:

5/2/2024

adam See case #188221. Electric bicycle lying by the street. Which City Department is responsible for removal? How long can it stay there before it can be removed by anyone and sold for scrap?

Case Date:

4/30/2024

They can’t stay within the lines. Fine then already.

Case Date:

4/21/2024

There's a bike share bike abandoned at the corner of Winslow and Piccadilly

Case Date:

4/19/2024

To whom it may concern, The following describes multiple code violations from Chandler Automotive that I noticed/experienced during the process of retrieving my towed car from their site. I have video/audio evidence of the violations, and I would prefer if someone reached out to me so I can submit these as proof. It will only allow me to upload images through this submission form. Thank you: BMC 4.32.140(b): Called the number at around 5:30pm to ask to retrieve car, employee stated that she will not be able to get my car until about 9:30/10pm. This is in violation of part 1 of section B, as well as violation of part 2 of section B, since this was well outside the sixty minutes. I recorded the phone call where the employee told me 10pm. Please reach out if you would like this evidence. BMC 4.32.140(f): The invoice, see attached, is not itemized correctly pursuant to the requirements of I.C. 24-14-5-1. The invoice is missing/incorrectly accounted for the following: - I.C. 24-14-5-1(4)(D) - No VIN number. - I.C. 24-14-5-1(4)(C) - No year. - I.C. 24-14-5-1(5) - License plate # is incorrect. - I.C. 24-14-5-1(C) - No explanation is given for the additional charges incurred, which is required here. BMC 4.32.130(a)(2) - The company attempted to charge me $185 for the tow. One $25 charge being a go jack fee, and the other being a dollies fee. Since a go jack fee is a special fee, the total for those should not be $50 according to the code, but a maximum of $25. They corrected this upon me providing them a copy of the code. However, I have audio recording of them attempting to charge me that amount, and being unable to explain these additional charges. BMC 4.32.120(a) - As stated above, the towing company failed to comply with applicable state law in the invoice. BMC 4.32.120(e) - The vehicle was not able to be claimed upon calling at 5:30pm on 4/18/2024. Please reach out for a copy of the evidence as I am not able to upload it here. These laws were created by the legislature with the intention to be construed strictly due to the stated purpose of this chapter being to protect the public from unconscionable practices (BMC 4.32.010). Please reach out to me if you have any additional questions. I plan on following up in fourteen (14) days if I have not heard back from the city on this matter by that time. Thank you for taking the time to read this complaint, and I appreciate your enforcement of the laws of our wonderful city. Respectfully, Matt Shelton

Case Date:

4/3/2024

A tenant of this building reported there is a transient in one of the restrooms on the 6th floor. Caller said he thinks the person is smoking.

Case Date:

3/22/2024

Homeless camp trash in a large area. Will the City have the owner clean it up