Case Date:

4/10/2025

The drainage ditch behind our property and to the east was never properly engineered to handle all the water from rains and multiple neighborhoods.It overflows and leaves properties too wet to mow for weeks as well as the trees standing in the water are dying and falling which is a dangerous situation for the neighborhood. This standing water is a health and safety hazard as a breeding ground for mosquitoes.And it can not be mowed properly .The neighborhood applied for a grant last year but it was denied.It has been dug out a few years ago by the city but without proper method used to apply rock to maintain the ditch open the problem just re occurs with it growing over and does not stay open to handle the water and it floods again .

Case Date:

4/9/2025

Cold Tap water is brown, ran for few minutes with no change.

Case Date:

3/27/2025

I am writing to bring attention to an issue I am facing as a new homeowner at 909 W Cardinal Ct, Bloomington, IN. There is a runoff in my backyard that originates from a creek in a nearby park. This runoff significantly affects the usability of my property, as I am unable to extend my backyard or fully maintain the lawn beyond my fenced-in area due to flooding. As the homeowner, I am responsible for cleaning and mowing the area on the other side of the fence, but i cannot access this space due to the water accumulation. I have reviewed the blueprint and property lines (LOT 4), and I do not believe there should be a body of water running through my backyard. I am also aware that my neighbors have previously complained about this issue, and I would like to resolve it so that I can fully enjoy and utilize my entire property. I would greatly appreciate your assistance in addressing this matter, as I am paying a substantial mortgage but am unable to fully access my entire property. Thank you for your time and consideration.

Case Date:

3/21/2025

Utilities Department sprayed unknown "pre-treat" chemical on storm water rain garden on Allen St. No notice to adjacent property owners was made. No signage. No posting of what was used. When I confronted them they said it was "not bad". Samuel Arthur, Green Infrastructure Crew" was onsite. Please consult other City departments that do NOT treat with chemicals and manage gardens just fine.

Case Date:

3/17/2025

All of the sudden this afternoon, I have very low water pressure. I’ve checked for weeks around the house and in the basement and haven’t found any.

Case Date:

3/9/2025

Our tap water is coming out of our sink with considerably less pressure than normal, and is an opaque white color. The water clears up in a few minutes and there is no lasting sediment, but it's happening with cold and hot water which is not normal for our house. We've recently had a snow plow get stuck on the fire hydrant outside of our home - not sure if that would be connected at all to this problem as the hydrant doesn't appear damaged. Thanks for looking into it!

Case Date:

2/28/2025

Cold water from tap faucet coming out brown/yellow. Glass on left from tap, glass on right from fridge (filtered).

Case Date:

2/25/2025

Water shut off all of a sudden. No leaks that I'm aware of on the inside. Was working about an hour and a half ago

Case Date:

2/6/2025

I live in Brandywine Ct in Bloomington and have had a disgusting smell in my water for the last 4-5 days. It smells like dirt and it tastes like dirt. From what I have read, this is because of algae blooms in Lake Monroe. Except all information says it happens every summer and fall. It's February and freezing cold. Why is this happening now? Any ide how long this will last? I just paid a fortune for dispensers and Brita Elite filters one week before this started. The Elite filters do nothing to remove the smell or taste. Just the thought of why the lake smells so bad is nauseating. This day and age, there has to be something available to eliminate the disgusting smell and taste. We can't drink bottled water because of pfas and pfos. So what are we left with? Expensive water bottled in glass. Who can afford that on an ongoing basis? Honestly, you cannot expect people to drink that disgusting water.

Case Date:

2/4/2025

Sunday night I noticed a bad taste change in our drinking water. Others have noticed as well. I’m sure others have complained and I am aware of different source, but this is unacceptable. I have always been pleased with the water in the past but our water filter doesn’t even take this foul taste out of it. This needs to be taken care of immediately. Thank you