Case Date:

4/17/2018

I received the following email: Last year, you helped me and my neighbors deal with some of the water runoff plaguing our yards by installing a new storm sewer manhole. At the time, you mentioned the possibility of adding another slotted drain higher up on the alley to deal with the water that comes down the alley and into my yard. Do you think this is a possibility in the near future? In April, my backyard again was badly flooded with water coming in two streams: down the alley and from Woodlawn. BoI have discussed with Thrasher Landscaping possible remedies. They would involve adding pipes that would attach to the city pipes in my front yard. I am contacting you to see if this is possible. We need to be careful to aid damaging the existing city pipes that run through my side yard. I look forward to hearing from you. Thanks again for the help you provided last summer.

Case Date:

2/21/2018

Water form the neighborhood is flowing into my yard causing floods and interior damage once saturated. I have a lot of video evidence. I am trying to repair damage on my own, but I can't keep up.

Case Date:

2/20/2018

Complaining about 3 inches of mud in front of his apartment. He's following up from a prior complaint about this location, when he claims that he was told that an environmental study would need to be done before it could be cleaned up, but that it wasn't a priority.

Case Date:

2/3/2018

I do not know if this is a problem, but Longfei restaurant is dumping various kinds of restaurant waste and wastewater into the storm drain in the alley between Longfei and Trinity church. The drain is clearly labeled "no waste", but they are indifferent to this.

Case Date:

11/2/2017

Attn Phil/ and ED, I have doubts a foot more will be deep enough. I have heard the roar of racing water in my backyard. It has moved some of the 30 to 40 pound stones I have placed to slow the erosion. Please consider a deep ditch. Thanks

Case Date:

11/1/2017

160453*** work has been done, but this neighborhood that has been affected by the drainage, do not see a sufficient ditch to accommodate the drainage we endure. Please explain what has been done. Attn engineer Phil or Project person Ed.

Case Date:

10/5/2017

Drain does not function properly and washes debris out into roadway

Case Date:

9/29/2017

When it rains the road to IMI floods at the intersection with Rogers Street.

Case Date:

3/22/2017

Ms Dwyer contacted me last week and I met her at her house this morning. She is concerned about a sinkhole forming in her yard again and the amount of water that ponds on the south side of her house. This is a historical problem. We made some storm improvements in the alley east of her last year and hoped that would help solve some of her problems but she still has issues and would like to know what she can do. I told her I have asked our crews to video the storm sewer that runs along her yard to make sure the pipe is sound. I told her I would also check our sanitary sewer videos to make sure the sanitary sewer is sound. I explained I would be out of the office for about a week and would get back with her in a couple weeks to let her know what we have found.

Case Date:

2/28/2017

Hi, The stormwater drains in this neighborhood are no longer able to process light rain. Since the Echo Park subdivision was built, we have noticed an increase in the amount of water collecting near the drains. Historically, the drains have not processed the stormwater quickly enough so the water pools in the street causing traffic and parking disruption. We would like to find a solution to this stormwater and runoff issue. Thanks, Gavin Kelly