Case Date:

9/2/2022

This has been going on for weeks now. Our trash has not been picked up for 2 weeks IN A ROW. We have called sanitation and the city multiple times now about this issue. Going 2 weeks without pickup, we’re going to have a lot of garbage. After about 3 weeks of not receiving trash pickup, they proceed to STILL not take any of our trash. This is getting really ridiculous and to add on top of it, they give us a warning FOR THEIR ISSUE. Why don’t they do their job and find our trash bins every week that we have on the curb instead of just driving by them each week. This issue needs to be fixed asap.

Case Date:

8/29/2022

I just started renting here and both my trash and recycling containers are broken on top. The lids. So the recycling especially get wet when it rains. Can I get new lids or totes since I just started my own service here?

Case Date:

8/11/2022

I ordered new service last week. We do not have garbage or recycling bins yet and need them asap! Pls drop them off today! Thank you!

Case Date:

7/26/2022

I found my trash can like this after this morning's pickup. My guess is that it was replaced too close to (or partially in) the road after pickup and it was struck by a vehicle. I also noticed another bin on my block with this same kind of damage.

Case Date:

7/25/2022

Hello, we have not gotten trash collection going on a 4 week in a row. The recycling gets taken, and the trash is: 1) not overflowing 2)everything is in a trash bag so there’s no loose trash. But it is still untouched week after week. I do not understand the issue and was wondering if we could get told what the issue is and if we can get an alternate pickup day set up to finally get the trash taken. Thanks!

Case Date:

7/18/2022

Someone left a bag of trash near the roundabout connecting W Arlington Rd, W 17th St and N Monroe St across from Tri-North Middle School. The trash has spilled over into the lanes of traffic and could be hazardous. Picture of location attached.

Case Date:

6/21/2022

I was just told that our trash was not out last Friday morning at 6:05AM when your crew came by for our extra trash pick we requested. That is not true. It was out Thursday night and I had to haul it back in at the end of the day Friday. Our trash is always picked up by our garage at the curb on Fess which is where it was. We are on the corner of Fess and University. Maybe your crew did not look on the Fess side of our house.

Case Date:

6/18/2022

I requested an additional trash pickup for yesterday. You confirmed that it was scheduled. It was not picked up. I want to be sure I was not charged for it and let you know I still need an additional pick up in order to catch up on my trash removal. Thanks

Case Date:

6/17/2022

City trash truck #938 has a passenger side headlight out.

Case Date:

6/4/2022

Today I was driving on Walnut Street headed south around 11:30am. A white City pickup truck was stopped in the road with its hazard lights flashing. The City employee was picking up bags of trash and other junk that some careless person had lost on the road, creating a hazard for traffic and cyclists. This City employee should be thanked or rewarded in some way for going above and beyond. I don't know if he was sent there to get this trash. To me, it looked like he was driving along and saw it and decided to stop and do something about it. He was in a white Ford Super Duty pickup with a lift gate on the back. I think it was truck # 936. This was 11:30am on Saturday, June 4, 2022, on Walnut heading south in the area of about W. Allen Street or so. Please, find this City employee and give him a high five, some extra time off, or whatever you can do to thank him for doing a great job.