Case Date:

2/7/2019

Large pothole at the intersection of Walnut and Country Club and Winslow. Southbound lane between the Marathon and the bank.

Case Date:

2/7/2019

Part 2 of my complaint (I thought I'd have more room to give details.) (1) Bloomington Transit bus driver Randy turned the corner into the Transit Center so fast I fell from the side seat to the floor and my bags fell from the seat too. I landed on my feet. Randy didn't say anything. When I was exiting, I said, "I fell - I could have gotten hurt!" and HE SAID NOTHING. Not an apology - NOTHING. He obviously didn't care. This happened months ago and was reported to Eli McCormick, Customer Service Manager, when it happened. (2) Since then Randy has made ridiculous complaints to me when I get on the bus - all these have been reported to Eli M and I've asked him to preserve the videos from those incidents. (3) Randy is getting more and more dangerous, and now swerves right at me in front of the main library on Kirkwood when he sees me there. He drives too fast and heads RIGHT AT ME! No other driver in town is doing this, nor has done this, in the 3 1/2 years I've lived here. I've seen him stop in the street and not even swerve right into the stopping lane when he doesn't see me and other passengers are waiting there. On January 31st, he drove at me fast and Eli said, "We've reviewed that video... you were on the curb, and we don't feel that's a problem." Eli said another manager analyzed him before that, and said he was going 18 miles an hour on approach. Other drivers have told me 10-15 mph is reasonable. On February 5 he aimed right for me and when I didn't move he wailed on the horn. When I got on, he said, "You're not supposed to stand in the street!" I said, "I wasn't in the street - I was in the parking lane - and YOU'RE not supposed to aim for people who are STANDING STILL!" I've told Eli to preserve this video and I have to request it at the City Legal Department. I filed Police Report #B1905058 with Officer Crider, Badge #1369 that night. Randy is dangerous, vindictive, childish, and a LIABILITY for Bloomington Transit and this city! I don't see why Eli M and that company don't understand that.

Case Date:

2/7/2019

Bloomington Transit bus driver Randy is harassing me by driving his bus right at me too fast, and making ridiculous complaints when I get on the bus - all in retaliation for legitimate complaints I've had to file about him.

Case Date:

2/7/2019

Very large pothole on South Walnut St. Just south of the intersection with E. Winslow/Country Club Drive.

Case Date:

2/7/2019

After the heavy rain on 2/7/19 a pipe in the alley behind 1107 S Washington St continued to push water up even after the water level in the Davis street ditch went down.

Case Date:

2/7/2019

IU "Trident" logo has been incorporated into the roof design of 817 N. Washington, a rental house managed by "Cream and Crimson" properties (a small local company that is not affiliated with the University.) Is this a violation of any City signage ordinances (size, placement, trademark infringement, etc.)? It is unsightly.

Case Date:

2/7/2019

I'd like to report a man-made pothole on the westbound side of Tapp Rd just after you pass through the intersection of Rockport/Tapp. This intersection is brand new and there is a manhole that is installed 2-3 inches below the street surface. The road has a curvature but the manhole is countersunk flat creating a man-made pothole. It wouldn't be so bad except it is in the direct line of tire travel coming out of the intersection. and if you swerve to miss it you're perfectly set up to hit the next manhole, which isn't as bad, but still this is a brand new intersection. I have also observed multiple people swerving into the oncoming lanes turning lane to miss this manhole which creates a whole other hazard. Please have someone fix this issue. With today's low profile tires I'm sure it's already wiped out a few rims.

Case Date:

2/7/2019

I would like to thank the city of Bloomington for their professional assistance in helping me avoid a significant problem at my home during the recent snap of epic cold weather. It all began with frozen water pipes when I failed to keep a small stream of water running in my city townhouse; there was no excuse on my part for the mistake. To make matters worse, I needed to catch a flight out of town later that day. This is where the city came to the rescue. I quickly and easily found the city utility web site and created a work ticket from the easy to follow instructions. Literally within minutes, a highly trained and cordial city employee called me and walked me through the steps I needed to take to reduce any potential damage to my water pipes. Only minutes later, a two person team arrived and worked in zero degree weather and quickly turned off the water at the meter. They went so far as to reassure me that they would be back soon after I got back to town and to just give them a call. Despite the near zero temperature, they never once complained about the outdoor working conditions. I was impressed. When I got back to town, I created another work ticket, and the customer service process repeated itself, leading to a perfect resolution to the problem. I was very impressed with the entire process - a total Rock Star performance from everyone on the city team. Craig Medlyn Bloomington

Case Date:

2/7/2019

This Devta in the Mayor's office - testing to see who this issue goes to first when a user selects the "miscellaneous" category and the "other" department. Assume this is an issue for someone in ESD and re-assign to that department. Please do this within the Ureport system so I can see the thread of assignments. Many Thanks!

Case Date:

2/7/2019

When will curbs be updated in Park Ridge East? Inadequate in many areas and allows water to overflow along sides, corners, and otherwise not drain properly. Please even if few years out have a plan for this. Thank you! Wanted to make sure it was on the radar, even if long distance.